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Guest Message by DevFuse

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Register your Fusion Hybrid at the official Ford authorized registry here.

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Interior Light/Moonroof Control

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4 replies to this topic

#1 OFFLINE   Torrent


    New Member

  • Fusion Hybrid Member
  • 1 posts
  • Region:Decline
  • Location:California
  • Current Vehicle:2013 FFH SE
  • My Hybrid's Year:2013

Posted 18 November 2014 - 07:49 PM

Last year I bought a used 2013 FFH SE, only had 10k miles on it and got a killer deal.  When I purchased it, the interior lights as well as the moonroof controls were all touch activated.  About 8 months later, I was getting a rattling from the sunglass holder and had it replaced.  A couple of days later, I needed to turn on the interior light so I touched the light, and nothing came on.  After a minute I realized the control panel was changed and everything was actual physical buttons.  Brought it back about a week later when the new sunglass holder started to fall off and mentioned that it used to be touch control, now it's buttons.  They told me they would take care of it, 2 days later, it's still buttons.  I have it in now again so they can do some recall work and change an air filter that they forgot to replace, and now they are saying parts has no record of a touch control panel, that it's all buttons.  I know it's probably petty, but I paid for a feature and now it was removed and replaced with something else and now they have no record of it and it's driving me insane.  Does anyone else have the touch panel, and if so do you know the part #?  I love my FFH, but due to a multitude of issues, including the whole filler neck issue and now this recall, i've easily had my car in the shop now for over twenty days in the first year, and it's just really starting to grate on my nerves with all these random issues.

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#2 OFFLINE   murphy


    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,542 posts
  • Region:U.S. Northeast
  • Location:PA
  • Current Vehicle:2013 Fusion Energi Titanium

Posted 18 November 2014 - 08:38 PM

When was it built?  The job 1 cars had touch buttons.  The job 2 cars have actual buttons.

#3 OFFLINE   SteveB_TX


    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 933 posts
  • Region:U.S. Southern Plains
  • Location:North Texas
  • Current Vehicle:Our stable: 2013 Lincoln MKZ Hybrid, 2013 Ford Fusion Hybrid SE, 2013 Ford F-150 XLT Ecoboost Super Crew
  • My Hybrid's Year:2013

Posted 19 November 2014 - 09:18 AM

The touch panel is obsolete.  You will not get one from a dealer.  If you want the (buggy) touch panel, you will have to find one in a wrecking yard and install it yourself (good bye warranty).   The sun glasses holder is not serviced separately, which is why your entire upper console was replaced with the newest part.  And technically you didn't "pay for a feature".  You payed for a used car, not a feature.  :)

White Platinum Metallic Tri-Coat

Light Dune Leather interior

All of the bells and whistles (without that silly panoramic roof).






#4 OFFLINE   hybridbear


    Fusion Hybrid Fanatic

  • Moderator
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  • 4,915 posts
  • Region:U.S. Northern Plains
  • Location:Minneapolis, MN
  • Current Vehicle:2013 Focus Electric, 2013 Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 19 November 2014 - 11:05 AM

I loved the touch panel and wish Ford hadn't discontinued it. I don't recall anyone coming to the Forum to complain about it not working so I don't understand why it is called "buggy" by others. Ford stated that too many touch sensitive buttons were failing their QC checks at the factory and thus they changed the design.

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Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm



Previous Vehicles

2013 Ford Fusion Hybrid SE x2


#5 OFFLINE   acdii


    Fusion Hybrid Legal Resident

  • Fusion Hybrid Member
  • 8,174 posts
  • Region:U.S. Great Lakes
  • Location:Harvard
  • Current Vehicle:2013 HyTi, 2013 Flex EbTi
  • My Hybrid's Year:2013

Posted 19 November 2014 - 12:42 PM

Mine was buggy. I could turn the lights on by waving my hand near the light and not actually touching it. It was overly sensitive, and at times would not turn off. 

Drive Smarter, Not Faster

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