Phone

[ICEY]

I have a 2010 Fusion Hybrid. A few days ago I had to jump start the veh. Annway, all is fine now EXCEPT the phone/bluetooth does not work. The phone button does not not bring up the phone menus. Tried a system reset and it did not reset anything. My vehicle has SYNC but not the "My Ford Touch" which came out in 2011.

 

Searched this forum and could not find anything related to this topic.

 

Steve

[SteveB_TX]

Did you try to re-pair the phone? Loss of battery could cause Sync to go stupid. :)

[Sleddog]

Try deleting the phone from Sync and Sync from the phone. Then repair. Let us know what happens.

[ICEY]

Well, that's a problem because when I push the phone button the phone menu does not show up on the screen so can not do anything. I tried to Reset the system from the menu button but nothing resets.

 

Also tried to access the #13 fuse (Sync) to reboot Sync but that is difficult for me to do. Tomorrow (too frustrated now to deal with it) I'll pull off the neg. battery cable for a few minutes. That will reset everything but maybe it will be the same as pulling the above fuse.

 

I'll let everyone know what happens.

 

Thanks for the replies.

 

Icey AKA Steve

[ICEY]

Sleddog and Steve B,

 

 

Try deleting the phone from Sync and Sync from the phone. Then repair. Let us know what happens.

Did you try to re-pair the phone? Loss of battery could cause Sync to go stupid. :)

Sleddog and Steve B,

 

Disconnected the neg. cable for a few minutes and now have access to phone menu.

 

I had read on this forum and other places that pulling the #13 fuse is like an on off switch on a PC and rebooting it. Figured neg. terminal is the same thing. All I lost was the mpg readout

which is no big deal. I'll get it back. All radio presets and installed music from CD's remained.

 

Why Ford can not make these little hiccups easier to correct (like fuse placement) is beyond me. Just in case I'll keep my Fri am appt. with Ford and see if the Hybrid guy

can give me any info about this.

 

Thanks again.

 

Sreve

Edited July 20, 2014 by ICEY

[SteveB_TX]

I don't know where the fuse box is located in the 2010, but I know the darn thing is buried up under the drivers side instrument panel on the 13s. How the heck is a normal person (old, brittle, and not limber) supposed to get to that stupid thing? :zombi:

[murphy]

I don't know where the fuse box is located in the 2010, but I know the darn thing is buried up under the drivers side instrument panel on the 13s. How the heck is a normal person (old, brittle, and not limber) supposed to get to that stupid thing? :zombi:

It's in the same place in the 2010.

 

My procedure.

 

Verify that the car is turned off.

Adjust the steering column to the full up position.

Put the driver's seat all of the way back.

Stuff a towel behind the carpet in front of the hood release.

(This is to prevent the fuse and/or fuse puller from falling behind the carpet when you drop it.)

Put a stool on the floor outside of the driver's door that is the same height as the door sill.

Lay several coats or blankets on the door sill.

Strap a headlamp to your forehead and turn it on.

Sit on the stool and carefully lay back until your head is just in front of the accelerator pedal.

(You can use the steering wheel for support)

(You will now understand the reason for the coats or blankets.)

The fuse panel is visible and it's fairly easy to get your right arm up to it.

The fuse puller is the white translucent plastic piece in the upper left corner of the panel.

Pay attention to the orientation before you remove it or you won't get it back in place.

 

It appears the double fuses are built-in spares. Every one that I have checked only used one side of the fuse.

Pull the fuse and flip it over and put it back in. That gives you time to buy a new one.

[SteveB_TX]

OMG! No way! Nope!

[corncobs]

It's in the same place in the 2010.

 

My procedure.

 

Verify that the car is turned off.

Adjust the steering column to the full up position.

Put the driver's seat all of the way back.

Stuff a towel behind the carpet in front of the hood release.

(This is to prevent the fuse and/or fuse puller from falling behind the carpet when you drop it.)

Put a stool on the floor outside of the driver's door that is the same height as the door sill.

Lay several coats or blankets on the door sill.

Strap a headlamp to your forehead and turn it on.

Sit on the stool and carefully lay back until your head is just in front of the accelerator pedal.

(You can use the steering wheel for support)

(You will now understand the reason for the coats or blankets.)

The fuse panel is visible and it's fairly easy to get your right arm up to it.

The fuse puller is the white translucent plastic piece in the upper left corner of the panel.

Pay attention to the orientation before you remove it or you won't get it back in place.

 

It appears the double fuses are built-in spares. Every one that I have checked only used one side of the fuse.

Pull the fuse and flip it over and put it back in. That gives you time to buy a new one.

That's a project in itself holy cow!

 

Unfortunately I agree it's kinda uncomfortable in that space. I crawled in there when I did my footwell lighting.

 

@ ICEY

 

Good to read that your issue seems to resolved.

Edited July 21, 2014 by corncobs

[acdii]

Been there and done that. Thankfully only one time and that was in the 2010 Sport, never had a single issue with the 2010 Hybrid, even when I ran the battery down. WHat might have happened in this case was the jump start spiked the electrical system and put SYnc in a funky state. Scrambled its bits of 0 and 1.