Map updates

[larrylwill]

Im picking up my Fusion Hybrid Thursday. A dealer told me that the mape updates are free, but from what I find on the net there $200.

Whats the truth?

[murphy]

There haven't been any updates for my 2013 car but if your dealer says they are free you obviously want to go to him to get an update.

[Waldo]

If you're buying a new Fusion, then the fact is that Ford has so far provided free updates, but only because they were required to match the software updates for the MFT system. There's no guarantee that this practice will continue in the future. However there's currently no new update available since the last free one came out last summer.

 

If you're getting a used 2010-2012, then there have never been free updates, and you're right, it will cost you $200.

[larrylwill]

Its not my dealer, It was a local one, Im going 600 miles to another dealer.

I checked last night and your right the 2013 has not had an upsate so the maps are 2012 at the latest.

My stand alone gps gets one about every 6 months or more.

[hybridbear]

Its not my dealer, It was a local one, Im going 600 miles to another dealer.

I checked last night and your right the 2013 has not had an upsate so the maps are 2012 at the latest.

My stand alone gps gets one about every 6 months or more.

At least they're better than the Prius navigation system...its map is at least 3.5 years old because it isn't familiar with a freeway interchange near our apartment which was completed in fall 2010.

[larrylwill]

Yes most of my Small gps are a year old even though some updaqte them every quarter or so.

[FordIVTteam]

Im picking up my Fusion Hybrid Thursday. A dealer told me that the mape updates are free, but from what I find on the net there $200.

Whats the truth?

 

Hi larrylwill,

 

It sounds like there may have been some confusion. Was the dealer talking about SYNC software updates? When software updates are released for SYNC, they can usually be downloaded right from your account at: www.Support.Ford.com Map updates are handled through our software partner, HERE (formerly Navteq). When a map update becomes available, it will be posted here: www.Navigation.com Enter the year, make, and model of your vehicle to see available maps and pricing information. If you're unable to find an answer to a specific question about an update, you can speak to a HERE representative at 888-628-6277.

 

If there was an agreement made by a specific dealership, I suggest getting some clarification from them just to make sure.

 

Kim

[SteveB_TX]

How about free map updates! I have never paid for a map update in my life, and I am NOT going to start now.

[larrylwill]

It was a dealer in Ft Payne Al that told me that, Thats the reason I elected to get the Navigation. It is not fair to buy a car with 3 year old maps and then have to pay when they releise current maps. Customers should get one upgrade free. ALL the GPS's I have bought (3) included 1 free map update, and many now include ALL updates free, Magellian. I have already had 2 updates on my Magellian in the last year, and the other 1 update. The Magellian has 12 million points of interest. One is tela atlas and 2 are navteq. I should have checked further. It would be nice if Ford would post on their web site that they rip people off if they buy a Navigation system. . The cheaper GPS uints are more up to date than a $30,000 car and a $800 gps navigation system and its really gready of Ford. In all practically their will be a map upgrade very soon, as 2011 maps are pretty old. The map updates are already a year old when releised. (2012)

No offence meant to you, but the situation stinks, i already have a bad taste and have not even received the car. You can see other people on this board are under the same assumption that the updates were free..

Edited March 27, 2014 by larrylwill

[Waldo]

Ford isn't in the business of making map data, they can only buy it from their suppliers. If you can convince the greedy map data companies to give their data to Ford for free, then maybe Ford will give it to you for free. There are no auto OEMs that I'm aware of that offer free map updates. I'm not saying that's right or wrong, just that's how it is right now.

[murphy]

Ford is big enough to change that if they wanted to.

My Garmin GPS gets four updates a year for free. It cost about 1/4th of what the system in the car did.

[FordIVTteam]

It was a dealer in Ft Payne Al that told me that, Thats the reason I elected to get the Navigation. It is not fair to buy a car with 3 year old maps and then have to pay when they releise current maps. Customers should get one upgrade free. ALL the GPS's I have bought (3) included 1 free map update, and many now include ALL updates free, Magellian. I have already had 2 updates on my Magellian in the last year, and the other 1 update. The Magellian has 12 million points of interest. One is tela atlas and 2 are navteq. I should have checked further. It would be nice if Ford would post on their web site that they rip people off if they buy a Navigation system. . The cheaper GPS uints are more up to date than a $30,000 car and a $800 gps navigation system and its really gready of Ford. In all practically their will be a map upgrade very soon, as 2011 maps are pretty old. The map updates are already a year old when releised. (2012)

No offence meant to you, but the situation stinks, i already have a bad taste and have not even received the car. You can see other people on this board are under the same assumption that the updates were free..

 

I can see where you're coming from, larrylwill. Although updates are periodically offered at: www.Navigation.com they are not required; they are just available as an option. In order to provide the most accurate data for your Fusion's navigation system, teams of over 2,000 geographic analysts drive millions of miles each year to collect and verify the data within each map update before it is released. Factory-installed navigation systems have more complexity than personal navigation devices and smartphone updates. In addition, they often include software updates that improve system features. These are a few reasons why you are seeing a higher cost associated with these map updates compared to the personal GPS systems that you've mentioned. We are committed to ensuring that each map update delivers value and enhances your navigation experience, but I encourage you to speak with one of HERE's representatives about the details before purchasing. I know you haven't even picked up the car yet, but here is the number for HERE again (just in case you need it in the future): 888-628-6277.

 

If you recall the dealership that provided you with the incorrect information, please send me a PM including your name, VIN, phone number, and the name of that dealership. I'd like to document your feedback at the very least.

 

Kim

[larrylwill]

First let me say that Ford doesnt make the map data, Navteq does and Ford buys from them, and its from digital map data not like googles maps, they do not drive around and make the data. Its the same maps that my gps has. In fact not as good. I just got back from a 600 mile trip from the dealer and my Magellan has far more points of interest and shows roads that than the the Ford gps doesn't. The Magellian picked up a McDondalds 2 miles away and the Ford Gps couldnt find it. Just one of many examples. That McDonalds was there for more then 5 years. Maybe because the Garmin was updated 5 times for free since 2012 and the Ford ones weren't. I had my Magellian with me and compaired the two. Also NO way to change the map colors? The colors are aufull My $150 Magellian does? There are other features that the Ford gps doesnt have. More than I want to go into. I would think most people in this Forum that have owned another Gps would also know.

Also I should not have to pay for bug fixes to the gps system. Thats like a game company charging for game bug patches for a game or bios updates for a mother board, or for a video card, and the Ford GPS cost way more than any of those. Does Navteq really charge Ford more for that data than it does to Magellian who provides them free with a $150 GPS? or is Ford penilizing its xcustomers for buying a $700 gps vrs a $150 one?

 

NAVTEQ's Latest Press Releases

NAVTEQ Named Ford Motor Company's Exclusive Map Provider for SYNC MyFord Touch Navigation System Deal Provides Premium Map Data with Advanced Location Content

Nov 7, 2011

DEARBORN, Mich., Nov. 7, 2011 /PRNewswire/ -- NAVTEQ, the leading global provider of maps, traffic and location data enabling navigation, location-based services and mobile advertising around the world, has been selected by Ford Motor Company to be their exclusive map supplier for the SYNC MyFord Touch. The agreement positions NAVTEQ as the map data provider for the SYNC with MyFord Touch SD-card based navigation system in North America, South America, Middle East, Russia and Europe. NAVTEQ® maps powers more than 24 million in-vehicle navigation systems worldwide.

MyFord Touch featuring NAVTEQ map data is scheduled to launch on multiple 2013 Ford and Lincoln vehicles in North America early next year with expanded features such as NAVTEQ Voice, Speed Limit information, Enhanced Junction View Content, 3D Landmarks, and NAVTEQ Traffic Patterns™. The North American launch will be followed by the systems launch in South America, Europe, Russia and the Middle East. The available navigation system will also be equipped with some of NAVTEQ's state of the art content specific to each respective region.

The NAVTEQ map is collected and built using a comprehensive step-by-step process. At every stage, there is a central focus on creating accurate and precise data. NAVTEQ's primary goal throughout the collection process is to capture data as it exists in the real world. Equipped with specialized tools, NAVTEQ's Digital Mapping Operations team collects and verifies street geometry and up to 260 attributes such as one-way streets, turning lanes, speed limits and information pertaining to points-of-interest.

"NAVTEQ's comprehensive automotive grade quality and the consistency of our global specification enables consumers to get the best route through their MyFord Touch navigation system," said Jeff Mize, Senior Vice President, Sales & Business Development, NAVTEQ. "Providing superior location data combined with exceptional support is an invaluable competitive advantage we provide to our customers."

In order to maintain map data of the highest automotive quality grade, NAVTEQ's mission is to keep up with changes in the real world. NAVTEQ has proven that driving the roads is a key differentiator that provides the highest quality database. NAVTEQ's geographic analysts drive millions of miles annually in order to capture and validate the road network and location-based content as it exists in the real world. Operating from 200 offices in 54 countries throughout the world, NAVTEQ's team of geographic analysts has the local knowledge needed to provide superior accuracy of our maps. Because the road network and content are constantly changing, local presence is critical to change detection and verification—two essential factors in maintaining NAVTEQ's stringent automotive grade quality standards.

About NAVTEQ
NAVTEQ is the leading global provider of location content in the form of maps, traffic and places data that enables navigation, location-based services and mobile advertising around the world. NAVTEQ supplies precise, comprehensive location content to power automotive navigation systems, portable and wireless devices, Internet-based mapping applications and government and business solutions. The Chicago-based company was founded in 1985 and has approximately 5,800 employees located in 200 offices in 54 countries.

For more information on NAVTEQ, please visit http://corporate.navteq.com . This NAVTEQ press release and other news is available at http://press.navteq.com. Join NAVTEQ on Facebook at facebook.com/NAVTEQCompany and Twitter at @NAVTEQ.

NAVTEQ and NAVTEQ Traffic Patterns are trademarks in the U.S. and other countries. All rights reserved.

(Logo: http://photos.prnewswire.com/prnh/20060313/NAVTEQLOGO)

SOURCE NAVTEQ

For further information: Stefanie Schumann of NAVTEQ, +1-312-348-6673, stefanie.schumann@navteq.com; or Bob Richter, for NAVTEQ, +1-212-802-8588, bob@richtermedia.com

 

*************************************************************************************************************************************************************

 

Magellian Roadmate 3045LM

 

• Free lifetime map updates for the life of the GPS navigator¹
• .
  • OneTouch™ favorites menu offers instant access to your personalized bookmarks of favorite places and searches anywhere you travel. With a single touch, find your favorite café or restaurant in any city.
  • Free Lifetime Traffic provides real-time traffic information. Avoid traffic jams, detours and construction zones
  • Highway Lane Assist shows realistic highway signs to guide you and ensure that you'll choose the correct lane
  • Built-in AAA TourBook® guide provides ratings and descriptions on AAA-approved places to stay, play, dine, and save.
  • Extra-large 4.7" color touch screen is easy to view.
  • Spoken street names and directions so you can hear upcoming turn directions.
  • Highway exit POIs search finds gas stations, restaurants, hotels, and more near upcoming highway exits.
  • QuickSpell® narrows your address and city searches, as you type, making destination entry easy.
  • Multi-destination routing lets you plan your trip with multiple stops. Choose the order you want or automatically optimize your route. Saving time and money.
  • AAA Member Roadside Assistance¹ shows the AAA phone number and your exact location on the GPS navigator screen for easy reference.
  • Preloaded premium maps give you the latest maps and directions as you travel the United States, Canada, and Puerto Rico.
  • Millions of points of interest (POIs help you easily find gas stations, restaurants, ATMs, coffee shops, and much more.
  • Route customization lets you choose the shortest distance, fastest time, most use of freeways, or least use of freeways
  • Address book enables you to create and store contact information.
  • Auto night view adjusts your screen's color and contrast for easy night viewing.
  • Automatic re-route lets you quickly get back on track in case you missed a turn.

  ¹Your purchase of an eligible Magellan RoadMate product entitles you to receive four (4) free map data upgrades per year during the lifetime of the GPS receiver or until Magellan no longer receives relevant map data from its map supplier, whichever is shorter. The updates will be the same geographic map data originally included with your Magellan product. In some instances, your Magellan product might not have sufficient memory remaining for you to load an update, in which case you will need to either (a) select reduced map data coverage, or (b) purchase a separate microSD card to load all or a portion of the map data coverage on the card. Your map update may not be transferred to another person or another Magellan product.
  ²Requires AAA membership. Visit www.AAA.com/GPS for more details.

Edited March 29, 2014 by larrylwill

[GrySql]

With all the goodwill toward Ford that I could muster I bought the Nav when I custon ordered my car. My reasoning was simple, I wanted the back-up camera and thought it might help resale.

I don't know anyone who was happy about the new car Nav system for long, especially when it came time to pay for the map update.

New GPS owners would not have the experience to know the difference between a <$200 portable navigation system and their new car's system.

 

I've had Garmin's for a long, long time and I used to pay for updates, then it became a one-time fee (+/-) $100 for lifetime maps, now the newer units have lifetime traffic and maps.

So, I got my new FFH and with a hopeful heart I copied and entered all 150 nav points from my Garmin into the Ford Nav unit, one at a time, a dreadful job that took hours.

(The Garmin hooks to my computer, I move some file from my old Garmin to my new one and the job is done in minutes).

I also installed my new Garmin and for 6 months ran the FFH Nav and the Garmin at the same time, there were many differences with traffic and directions.

That was okay, it showed me choices - until the 3.6.2 update.

 

When I got home from having the Sync 3.6.2 update done at the Dealer I noticed that all my Nav points on the FFH system were erased.

I haven't used it since. I will not spend hours entering nav points that can be lost, without backup, at every update.

Sounds small minded I guess but my Garmin device works great.

[larrylwill]

Yes I made a $750 mistake also. I did as you, the wife wanted a backup camera and when the local dealer told me that Ford doesnt charge for map updates, I decided why not add the gps.I really do not blame the salesman, he was new and like others in this forum he thought they were also free. Now a days you can buy a garman or magellian with 7" screen for as little as $155 and even if you pay for map updates they are usually only $50. My Magellian has 12 million POI's I doubt the Ford has 1/2 that, funny you can find that information anywhere.

Seems the more you pay the less you get. what we got was got! You can buy a 7" Chinese gps/backup/ipod camera for around $225.

"7" HD Double 2 DIN Car DVD Stereo GPS Navigation Radio Ipod+Back-Up Camera" on ebay.

The Ford gps looks worse and worse. The only advantage is the Ford one is in the dash, Where would you put a 7" gps in the car? For now I will carry my magellian in the car for a backup.

Edited March 29, 2014 by larrylwill

[corncobs]

Dumb question what has the wish for the backup camera to do with the navigation ?

[larrylwill]

an 8" screen, I just thought having the gps on the 8" screen was a lot less hassel than having to stick the 5-1/2" magellian somwhere. I also have 2 other Gps's

 

Just to be clear, I don't hate the car, in fact I rather like it, so far. Although I only have about 700 miles on it in one days drive.

I just think the Nav is far inferior to $150 nav units with the added slap in the face cost of a once in 3 year map data update and the cost.

I don't seee why they can't releise new maps more often and give the first one free since the one in a 2014 is already 2-3 years old. Ford should treat its customers better.

No dealer that I negotiated with (more then 10) told me that there was a map update charge.

Edited March 29, 2014 by larrylwill

[GrySql]

Dumb question what has the wish for the backup camera to do with the navigation ?

The only way to get the rear view camera when I ordered mine (Oct '12) was to get the whole Tech Pkg. Edited March 29, 2014 by GrySql

[larrylwill]

I wish I could put the Magallian map package on the in dash nav unit. That would be sweet.

[murphy]

The only way to get the rear view camera when I ordered mine (Oct '12) was to get the whole Tech Pkg.

That's strange. My 2010 Fusion Hybrid did not have navigation but it did have the backup camera. The display was about 1-1/2" square located at the left edge of the rear view mirror.

[corncobs]

The only way to get the rear view camera when I ordered mine (Oct '12) was to get the whole Tech Pkg.

I'm with Murphy that is strange. I also have the backup camera and the full tech package but no navigation. That's why I was asking it seemed odd that you would need the nav to get the camera.

[hermans]

I ordered mine in Oct. 2012 also and you could order the tech package without the navigation package. I wanted both. I just looked in my brochure, the very first one that came out, and it shows them being separate.

Edited March 29, 2014 by hermans

[hybridbear]

The only way to get the rear view camera when I ordered mine (Oct '12) was to get the whole Tech Pkg.

Navigation has always been a stand alone option on the FFH. You must have the Tech Pkg to order the Navigation and the Tech Pkg includes the back-up camera. But you do not have to buy Navigation if you want a back-up camera, you just buy the Tech Pkg.

[SteveB_TX]

Gotta love this line about NAVTEQ: "NAVTEQ supplies precise, comprehensive location content to power automotive navigation systems, portable and wireless devices, Internet-based mapping applications and government and business solutions."

 

A prime example of NavTeq's precise map information: The H.E. Bailey Turnpike in Oklahoma has a speed limit of 75 MPH. The "precise" information from NAVTEQ shows the speed limit as 74 MPH. 74? How difficult is it to correctly provide something as simple as a speed limit? I seriously doubt the next update from these people with reflect the changes in Texas to 75 MPH on most Interstate and State roads, as well as the 85 MPH limit around Austin. I bet the update won't even show the new 85 MPH toll road!

[murphy]

Route 463 in Horsham, PA between route 611 and route 152 is listed in my car map as having a 30 mph speed limit. It is actually 45 mph. Over 5 years ago they widened the road and during construction the speed limit was 30 mph to protect the construction workers. So apparently one of their "drivers" went by during construction and set the speed to 30. Five years later no one has been back to see that it is 45.

 

When parked in my driveway the car claims my house number is 366. It is actually 312. Another map problem. The house numbers on my street go from 300 to 321. The map software allocates the house numbers as if the numbers on the street went from 300 to 399. The house was built 57 years ago. All of the houses on the street are plainly visible on Google Maps and Bing maps. Mapquest correctly places my house on their map.