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madmax87

2013 Fusion Hybrid Transmission Leaking

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They owe you a loaner car for sure, will likely take a week to get parts and fix.

Drive the loaner car across the country!

 

Easy fix really and if done right, should not have an issue again.

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There's probably not a sensor for transmission fluid level so no, the VHR wouldn't report that.

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If you had your oil changed at a Ford dealer while it was still in warranty, you might be able to claim that

it should have been caught by mechanic. That's how mine was found at about 1.5 years. Took a week

at the dealer to get parts and fix, but I never hard the issue again.

 

That should be enough to get Ford to cover it if you are out of warranty. Ask for the dealership

to ask Ford for a courtesy warranty repair and in particular if you can prove it was looked at and

nobody said anything, but should have caught it. Mine was mild seepage then they had to add

dye to the transmission, come back in 4-5 weeks and then that was the official time the problem

was noted - all within warranty time-frame.

 

I no longer own the car, but it's something that a competent Ford dealer can do. Also they

should realign your car as part of the repair process noticed in the bulletin.

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Make sure they align your car properly and that is part of the TSB for this (I had it done).

And they should not charge you for the alignment as they tried to do to me!

 

My car was fine afterwards, it was done well, but car is long gone now.

They are replacing the transmission seal to the engine and resealing it.

The robotic equipment at the factory was not doing this properly.

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