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Dealership woes


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73 replies to this topic

#61 OFFLINE   GrySql

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Posted 20 May 2015 - 10:49 PM

I thought of the FCIM since the issue has to do with climate control during remote starts... We'll see what happens. I'm wondering if it isn't a module but is a physical part. But that doesn't make much sense...

This is the Sony FCIM, in blue.

 

Attached File  Screen Shot 2015-05-20 at 8.47.01 PM.png   220.32KB   1 downloads


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#62 OFFLINE   hybridbear

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Posted 21 May 2015 - 06:22 AM

This is the Sony FCIM, in blue.
 
Screen Shot 2015-05-20 at 8.47.01 PM.png

Does it include the MFT screen? I have my NuShield screen protector on there.

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#63 OFFLINE   GrySql

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Posted 21 May 2015 - 09:12 AM

Does it include the MFT screen? I have my NuShield screen protector on there.

No, that is a separate item.  Hopefully they leave that alone :)


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#64 OFFLINE   Eddie Sessum

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Posted 21 May 2015 - 09:14 AM

No, that is a separate item.  Hopefully they leave that alone :)

And dont damage it in the process. My friend had that worked on on a dodge which is the same modular design, they damaged the screen with a line and blamed him. 


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#65 OFFLINE   acdii

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Posted 21 May 2015 - 10:21 PM

The panel comes off once they remove the 4 screws holding it in place.  The MFT is all by itself behind it. That panel is just switches, the module is up under the dash. 


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#66 OFFLINE   GrySql

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Posted 21 May 2015 - 10:26 PM

the module is up under the dash. 

What module?


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#67 OFFLINE   acdii

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Posted 22 May 2015 - 03:15 PM

For controlling the HVAC/Seat heaters. That dash panel only has switches in it, the part that does the actual work is somewhere else. There really isnt much difference between the Fords when it comes to these controls, the Flex and Fusion have the same control inputs in the Titanium and Limited. The F150 is really close to those to as well. The MFT is just a touch screen with a module on it, the radio is a unit all by itself behind and underneath MFT.  There is a lot of consistency between the models when it comes to these, probably for repair and troubleshooting purposes. Once you have the cosmetics off, they all look pretty much the same back there.  I just had the dash apart in the F150, and the front panel has a 5 wire connection to it, thats it, and its pretty thin, so its only switches in that panel. There were about a half dozen different boxes up and inside the dash once I got the radio out.  And to think, the F150 is no where near as complex as the HyTi. 


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#68 OFFLINE   GrySql

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Posted 22 May 2015 - 05:08 PM

For controlling the HVAC/Seat heaters. That dash panel only has switches in it, the part that does the actual work is somewhere else. There really isnt much difference between the Fords when it comes to these controls, the Flex and Fusion have the same control inputs in the Titanium and Limited. The F150 is really close to those to as well. The MFT is just a touch screen with a module on it, the radio is a unit all by itself behind and underneath MFT.  There is a lot of consistency between the models when it comes to these, probably for repair and troubleshooting purposes. Once you have the cosmetics off, they all look pretty much the same back there.  I just had the dash apart in the F150, and the front panel has a 5 wire connection to it, thats it, and its pretty thin, so its only switches in that panel. There were about a half dozen different boxes up and inside the dash once I got the radio out.  And to think, the F150 is no where near as complex as the HyTi. 

I was just wondering if you knew what the part is called that HB's Dealer was talking about. 

Looking at the exploded view of the Infotainment system in the center stack I see lots of 'boxes' but none are called a "radio faceplate controls interface".

The ACM and APIM (Sync) modules are below or behind the FCIM and FDIM.

 

I guess we'll find out pretty soon.  ;)


Edited by GrySql, 22 May 2015 - 05:10 PM.

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#69 OFFLINE   acdii

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Posted 22 May 2015 - 09:27 PM

Yeah, wish I knew.  


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#70 OFFLINE   hybridbear

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Posted 23 May 2015 - 06:41 PM

I noticed something today that may provide a clue... One of the grayed out options is "steering wheel". Only the 2014+ models have the option for a heated steering wheel. I wonder if maybe the dealer accidentally installed the wrong version of the software on the module which is why the menu is grayed out. They maybe tried to install the calibration for a 2014 with the heated steering wheel instead of for a 2013.


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#71 OFFLINE   GrySql

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Posted 23 May 2015 - 08:18 PM

I noticed something today that may provide a clue... One of the grayed out options is "steering wheel". Only the 2014+ models have the option for a heated steering wheel. I wonder if maybe the dealer accidentally installed the wrong version of the software on the module which is why the menu is grayed out. They maybe tried to install the calibration for a 2014 with the heated steering wheel instead of for a 2013.

Programming the AIPM (Sync) Module is a complicated process, you could be right. 

There are 3 types of programming available with 3 types of software installation methods depending on the type of programming needed.

The Tech could have left something out or skipped a step.


Edited by GrySql, 23 May 2015 - 08:20 PM.

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#72 OFFLINE   acdii

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Posted 23 May 2015 - 09:08 PM

Sounds like you found the issue. Pretty sad when owners know more about the cars systems than the technicians do. 


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#73 OFFLINE   hybridbear

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Posted 26 May 2015 - 11:28 AM

The FCIM was replaced today. I told the dealer about the steering wheel option showing up & the dealer said that they can't screw it up because they just plug in IDS & it reads the VIN & decides what calibration to install. They said it was Ford's fault. The new FCIM still shows the "steering wheel" option on the menu as grayed out but all the other options are back.
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#74 OFFLINE   GrySql

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Posted 26 May 2015 - 11:45 AM

They said it was Ford's fault.

nofaults.jpeg


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