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Guest Message by DevFuse

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Register your Fusion Hybrid at the official Ford authorized registry here.


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Dealership woes


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73 replies to this topic

#21 OFFLINE   hybridbear

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Posted 23 January 2014 - 02:00 PM

Don't ya love being smarter that an entire shop full of 'Techs'?  It really is amazing sometimes.  The forum srtikes again!

I sure hope they do something nice for you, you earned it.

They are doing something nice for us...

7yr/100k PremiumCare with $100 deductible is our gift as their apology. I am very happy with this because the price for this on Flood Ford is $1115. It would be nice to have a $0 deductible to be completely worry free, but I am not optimistic that they'll go that far...


Edited by hybridbear, 23 January 2014 - 02:05 PM.

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#22 OFFLINE   acdii

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Posted 23 January 2014 - 02:06 PM

Wow, good deal! 


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#23 OFFLINE   hybridbear

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Posted 23 January 2014 - 02:30 PM

They agreed to do the 7yr/100k PremiumCare $0 deductible. They are registering it now and will mail us the paperwork. I am very happy. I am going to write a positive review of the dealer for dealerrater.com & other sites as well as giving them all 5s on the Ford survey. :happy feet:   :bliss:   :yahoo:  :dance:  :headspin:  :thumbsup:  :woot:  :mademyday:  :woohoo:  :rockon:


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2013 Ford Fusion Energi Titanium - White Platinum Metallic

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#24 OFFLINE   corncobs

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Posted 23 January 2014 - 02:34 PM

Now it's an awesome deal!
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2013 Ford Fusion Hybrid SE - Lady in Red
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#25 OFFLINE   inco

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Posted 23 January 2014 - 03:41 PM

Go buy some lottery tickets....more good luck might follow. :worship:  Lucky SOB :happy feet:  :happy feet:


Drive fuelishly  - not foolishly


#26 OFFLINE   GrySql

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Posted 23 January 2014 - 06:24 PM

This is the type of Dealer service that goes in the 'Wow' plus column, not the 'Woe' minus column.  I am happy for you!


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The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#27 OFFLINE   corncobs

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Posted 23 January 2014 - 06:56 PM

Maybe Ford pitched in and shows some appreciation for the education and support HB has given over the last year. I think a lot of people have benefitted from his passion about hybrids.

I can only post something nice and say thank you.
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#28 OFFLINE   acdii

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Posted 23 January 2014 - 09:05 PM

speechless


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#29 OFFLINE   GrySql

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Posted 23 January 2014 - 09:23 PM

speechless

:drop:                                              

 

 

                                   :)


  • hybridbear likes this
The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#30 OFFLINE   corncobs

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Posted 23 January 2014 - 09:26 PM

speechless

I never thought I would see a post like this from you.

😎
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2013 Ford Fusion Hybrid SE - Lady in Red
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#31 OFFLINE   acdii

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Posted 23 January 2014 - 09:39 PM

:ohsnap:


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#32 OFFLINE   Aquineas

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Posted 24 January 2014 - 08:33 AM

Glad this had a happy ending!


Bordeaux Reserve Ford Fusion Titanium ordered 5/6/2013, Window Sticker 6/22/2013, Built 6/28/2013, Delivered 7/12/2013.

 

I'd rather you tell me something I already know 1,000 times, than not tell me something I don't know once.

 

 


#33 OFFLINE   hybridbear

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Posted 25 January 2014 - 08:02 PM

Received the contract in the mail today. PremiumCare service contract, $0 deductible, expires 11/27/2020 or 100,000 miles. I'm super happy and am trying to figure out how to word my glowing reviews that I'll post on Google, dealerrater.com, etc about the dealership. I also will give them glowing reviews in the Ford survey. If anyone has suggestions of other places to praise this dealer, please let me know.


Edited by hybridbear, 25 January 2014 - 08:04 PM.

Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

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Previous Vehicles

2013 Ford Fusion Hybrid SE x2

252543.png167422.png


#34 OFFLINE   Eddie Sessum

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Posted 26 January 2014 - 01:16 AM

everyone look at the front of this car at the dealership that screwed up so much on my truck..
http://www.lamarque....6deb3390817.htm

This is a state that doesn't require a front license plate. They installed it so they could stick there advertising plate on it. Look how it is uncentered and not even level.

How the jackass of a service manager would allow anyone in his shop (or himself for that matter as there are smarter people working as techs) do that to a car and mess it up that bad is beyond me. I hope that shotty job costs them thousands.

225770.png

 


#35 OFFLINE   Double-Tap

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Posted 26 January 2014 - 04:05 AM

Just to get something straight, normal price for 7 year/100k premiumcare with $0-100 deductible is $1115?

 

Is that high, low or medium for the extra coverage? I'm thinking about buying it for my 2014 Fusion...



#36 OFFLINE   hybridbear

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Posted 26 January 2014 - 08:05 AM

Just to get something straight, normal price for 7 year/100k premiumcare with $0-100 deductible is $1115?

 

Is that high, low or medium for the extra coverage? I'm thinking about buying it for my 2014 Fusion...

You can check prices on: http://www.floodfordesp.com/

They sell the Ford ESP plans and sell them at a low margin and make up for it with volume. Most dealerships don't sell a lot of these plans so they mark them up really high (often double their cost) to make a big profit on them. The 7/100k PremiumCare they gave us with a $0 deductible shows up as $1570 to buy it from Flood Ford.

 

Check out these two threads about warranties for more info.

http://fordfusionhyb...ended-warranty/

http://fordfusionhyb...ended-warranty/


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Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

Previous Vehicles

2013 Ford Fusion Hybrid SE x2

252543.png167422.png


#37 OFFLINE   acdii

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Posted 26 January 2014 - 10:52 AM

I just checked. $0 deductible(funny thing is the Fusion and Flex are the same price), 7/125K is $1130 for the Powertrain care.  Premium Care is $2390. 

 

Those were for AWD, remove AWD and the cost goes down to $1020 and $2155.

 

Which one did you get again? 


Edited by acdii, 26 January 2014 - 10:54 AM.

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#38 OFFLINE   hybridbear

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Posted 27 January 2014 - 10:04 AM

I just checked. $0 deductible(funny thing is the Fusion and Flex are the same price), 7/125K is $1130 for the Powertrain care.  Premium Care is $2390. 

 

Those were for AWD, remove AWD and the cost goes down to $1020 and $2155.

 

Which one did you get again? 

Is this question directed to me?

 

We got:

The 7/100k PremiumCare they gave us with a $0 deductible shows up as $1570 to buy it from Flood Ford.


Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

Previous Vehicles

2013 Ford Fusion Hybrid SE x2

252543.png167422.png


#39 OFFLINE   acdii

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Posted 27 January 2014 - 10:15 AM

Wonder why it sows at $1570 for you and $2155 for me, even with 0 miles listed. 


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#40 OFFLINE   hybridbear

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Posted 27 January 2014 - 01:26 PM

Wonder why it sows at $1570 for you and $2155 for me, even with 0 miles listed. 

I put in 200 miles since that's about what the car had when we bought it. I also made sure I put in 2013, not 2014, and that I checked the box that the car has not been in service for more than one year. It's also 7/100k, not 7/125k that they gave us. The 7/125k is a couple hundred dollars more.


Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

Previous Vehicles

2013 Ford Fusion Hybrid SE x2

252543.png167422.png





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