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Guest Message by DevFuse

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Register your Fusion Hybrid at the official Ford authorized registry here.


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MFT changes Ambient Lighting color on its own

Ambient lighting MFT lighting

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36 replies to this topic

#21 OFFLINE   Former Expedition owner

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Posted 16 February 2014 - 10:20 AM

Happened once again to me last week.  I had (as I always do) the ambient lighting set to orange while driving the family to a restaurant for dinner.  My daughter commented on the orange color because we were going to an early dinner due to the Syracuse basketball game starting at 6PM that day.

 

When we came out to the car after dinner, the ambient lighting had changed to blue.  I also noticed that the MFT screen was set at full brightness, even though I have had it set purposely very dim.  When my wife (in the passenger seat) went into the ambient lighting settings on MFT the orange globe showed for a brief second before rotating to the blue sphere. 

 

This is a bug that has not been fixed.


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#22 OFFLINE   acdii

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Posted 16 February 2014 - 10:23 AM

I noticed the other day that my blue ball on the MFT is purple on the LED. the dark blue is the light blue ball. They havent changed colors on me, but I did notice that the balls dont match the color of the LED.


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#23 OFFLINE   PeterC6482

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Posted 25 March 2014 - 12:13 PM

I have the same problem. Have not tried to get it fixed yet.  My rearview mirrors sometimes lose their settings and point down towards the ground on both sides, too.



#24 OFFLINE   Bryan Burch

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Posted 14 April 2014 - 01:13 PM

Same problem, though I have a theory it resets when I use remote start.  I will test further.



#25 OFFLINE   FordIVTteam

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Posted 14 April 2014 - 03:17 PM

Happened once again to me last week.  I had (as I always do) the ambient lighting set to orange while driving the family to a restaurant for dinner.  My daughter commented on the orange color because we were going to an early dinner due to the Syracuse basketball game starting at 6PM that day.

 

When we came out to the car after dinner, the ambient lighting had changed to blue.  I also noticed that the MFT screen was set at full brightness, even though I have had it set purposely very dim.  When my wife (in the passenger seat) went into the ambient lighting settings on MFT the orange globe showed for a brief second before rotating to the blue sphere. 

 

This is a bug that has not been fixed.

 

I noticed the other day that my blue ball on the MFT is purple on the LED. the dark blue is the light blue ball. They havent changed colors on me, but I did notice that the balls dont match the color of the LED.

 

I have the same problem. Have not tried to get it fixed yet.  My rearview mirrors sometimes lose their settings and point down towards the ground on both sides, too.

 

Hello, 

 

This is now a known concern. I am still unable to provide any troubleshooting steps to resolve this issue. I recommend keeping an eye out for future software updates at: www.Support.Ford.com I don't recommend scheduling an appointment at your dealer just to report this, but if you're taking your vehicle in for service anyway, be sure to bring this to their attention. 

 

 

Same problem, though I have a theory it resets when I use remote start.  I will test further.

 

Hi Bryan Burch, 

 

I haven't heard that theory before. Let us know what you find. You have me curious now. :)

 

Kim


FORD IN-VEHICLE TECHNOLOGY TEAM

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#26 OFFLINE   corncobs

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Posted 14 April 2014 - 03:45 PM

Can we all expect a surprise Easter egg when we figure it out before Ford engineering does ? ;)
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#27 OFFLINE   FordIVTteam

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Posted 15 April 2014 - 12:34 PM

Can we all expect a surprise Easter egg when we figure it out before Ford engineering does ? ;)

 

 

Hey corncobs,

 

Not unless it's from the Easter Bunny. ;)

 

Kim


Edited by FordIVTteam, 15 April 2014 - 12:35 PM.

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#28 OFFLINE   YoDaddio

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Posted 30 April 2014 - 12:49 PM

I just saw this topic - thank goodness because i thought I was either hallucinating or the car is haunted.

 

I drive through rural areas and i find the ambient lighting quite distracting so i turn them off and leave them off.

 

Except, maybe twice a month they'll come on (often midway through a drive!) of their own accord.  I can't relate this to any physical switches, temperature, remote start, etc.).   Since I am the only driver, only use one set of keys, and this happens infrequently (once every 20 trips on average) - I can't nail down the cause.  

 

Twice in that time (I've had the car 8 months & 20k miles) both outside mirrors point straight down.  Once this occurred when I was backing up and used the zoom feature on the backup camera but couldn't get it to happen again.   If i had to guess it's either a firmware issue or perhaps an intermittent short somewhere. 

 

Cheers!

 

/Gerry



#29 OFFLINE   acdii

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Posted 30 April 2014 - 01:04 PM

My MKT changes to the white LED instead of the blue. My Fusion is always blue, so it never changes, I guess white is default in the MKT and blue in the Fusion. 


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#30 OFFLINE   SteveB_TX

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Posted 30 April 2014 - 03:14 PM

White is default for my MKZ too.  Must be a Lincoln thing.  :)


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#31 OFFLINE   Andrew Dahl

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Posted 29 September 2014 - 12:15 PM

Has anyone managed to get this issue resolved?  I have a '14 Hybrid Titanium and I drive at night quite often and it seems like I have to change the ambient lighting back to red (from blue) every week.



#32 OFFLINE   Waldo

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Posted 29 September 2014 - 02:43 PM

A TSB was just published a couple weeks ago.  Take it to the dealer, they will now know what to do.


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#33 OFFLINE   GrySql

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Posted 29 September 2014 - 09:53 PM

A TSB was just published a couple weeks ago.  Take it to the dealer, they will now know what to do.

TSB 14-0175


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#34 OFFLINE   Andrew Dahl

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Posted 30 September 2014 - 04:30 PM

A TSB was just published a couple weeks ago.  Take it to the dealer, they will now know what to do.

 

Awesome!  Thanks both of you!



#35 OFFLINE   wchristie

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Posted 02 November 2014 - 12:50 PM

I have a 2014 Fusion Titanium and I have the same issue with ambient lighting.  No matter what color I configure, a week or so later it resets to the default light blue.  You will also notice when you open the door it changes to this color.  The dealer said the latter is by design.  The updated software, but the random reset issue still persists.



#36 OFFLINE   acdii

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Posted 02 November 2014 - 12:53 PM

The doors turn red when you open them no matter what color they are set to.  Curious why the update didnt fix the issue with reset to default, which is blue.


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#37 OFFLINE   FordIVTteam

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Posted 02 November 2014 - 07:33 PM

I have a 2014 Fusion Titanium and I have the same issue with ambient lighting.  No matter what color I configure, a week or so later it resets to the default light blue.  You will also notice when you open the door it changes to this color.  The dealer said the latter is by design.  The updated software, but the random reset issue still persists.

Hi wchristie, 

 

Be sure to let your dealership know that the issue hasn't been resolved and see what they recommend. Unfortunately, this can't be resolved through the basic troubleshooting steps I am able to offer. 

 

Kim


FORD IN-VEHICLE TECHNOLOGY TEAM

p800.392.FORD (Prompts 1 then 3)
t@FordService @Ford
f: facebook.com/FordFusion facebook.com/Ford






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