jeff_h Report post Posted June 23, 2015 Just did the renewal dance once again, called them for my car that was renewing tomorrow, told them no I would rather cancel than to renew at the regular rates, but would go for another 6-month subscription of they wanted to do that. Lady said no sorry that rate is not available anymore, but if I wanted to go month-by-month the cost would be $14.99 per month, I said no thanks. She then said OK sorry to see you go, let me xfer you to the department that handles the closeout... I was surprised that I didn't get the normal song & dance. Then the next operator comes on and asks why I was cancelling, I said regular rates too high, she said well we have annual plan for $89 if I wanted that instead (OK we are now back on script, was thinking it was really "over" this time) for total cost with taxes and fees of $105... I said no thanks that's still too high, I saw an offer on TV of $5 per month -- she said OK we have special of 5 months for $25, I said OK go ahead and do that, total cost with taxes and fees $30. So now I have my outlook reminder for 3 days shy of '5' months instead of '6' months.... 2 hybridbear and GrySql reacted to this Quote Share this post Link to post Share on other sites