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clummus

why is one grill opened, and one closed??

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I don't even know it that is the proper name for those, I noticed while cleaning my car that the one on the left is open and the one on the right is closed...is it supposed to be like that?

Edited by clummus

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I had just noticed this in acdii's pictures under appearance and Zaino how to.

 

The answer is courtesy of gkinla:

 

 

That's where Ford hides the Adaptive Cruise Control and Collision Avoidance Radar.

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Washed my car for the first time and was wondering that also... Lol thanks.

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I noticed that on mine when I first got it, and actually thought it was a manufacturing defect! I took it to Ford and it took 3 technicians to figure it out. But the brilliant minds on this forum knew it right away! Makes me a little insecure about bringing it to the dealer for service. I might try a different dealer for service.

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Sad really when we know more about our cars than those who are paid to work on them. However keep in mind it is a brand new model too, and we have more seat time in them than they do.

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I wrote a long time ago that I was invited to attend the dealer sales staff training for the 2013 Fusion. Part of the training included the adaptive cruse control and the fact that the radar sensor was behind the closed area on the lower left portion of the grill. Even pointed to it and it was in the slide show. This was the very training show/instruction that was given to every dealer. When a new sales person is hired that is one of the training films they have to watch.

 

As far as us knowing more, you are right. When I took delivery of my FFH the General Sales Manager, who I went through to order the car, went over the delivery instructions with me and said, I know you know more about this car than I do so let me know if I leave anything out.

Edited by hermans

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That's just sad when their own people don't bother to be informed. I worked for 17 years for British Airways, and before anything was sold to or discussed with a customer, we all had to know everything about the Our products. At the time, I not only knew everything about our own cabins (First class, Business class and coach), but I knew about all of our airports, the hotels we booked, the tours we booked, airport transfers, etc. Service is deteriorating when sales people ask their customers for info and updates!

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