Jump to content





Welcome to Ford Fusion Hybrid Forum


Sign In  Log in with Facebook

Create Account
Welcome to Ford Fusion Hybrid Forum, like most online communities you must register to view or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Be apart of Ford Fusion Hybrid Forum by signing in or creating an account.
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members.
 
Guest Message by DevFuse

Posted Image
Register your Fusion Hybrid at the official Ford authorized registry here.


Photo
- - - - -

How To Reset MyFord Touch w/out losing your presets

MyFord Touch MFT Reset

  • Please log in to reply
45 replies to this topic

#1 OFFLINE   neod192

neod192

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,105 posts
  • Region:U.S. Northeast
  • Location:United States
  • Current Vehicle:'13 Fusion Hybrid Titanium

Posted 19 April 2013 - 03:30 PM

I was chatting with Rebecca @ Ford and she provided a way to reset MyFord Touch without restoring it to the factory defaults and losing the presets, connections, etc.

 

"Download this to an empty USB flash drive and keep it in your car:
http://outofmytouch.com/reboot.html

It comes from one of our updates and has a delayed reboot file on it. One of our customers did all the "dirty work" and made it accessible on that site. I have confirmed that it's safe to use. It's as good as a master reset without setting everything back to factory defaults."

When you download this, remember to extract it directly to the root of the flash drive. Don't extract it to the PC and copy it to the flash drive.


Edited by neod192, 19 April 2013 - 05:20 PM.

  • Fastronaut, hybridbear, wmpwi and 2 others like this

2013 Fusion Hybrid Titanium << -- click for the picture gallery

 

- Deep Impact Blue

- 18" Polished Face with Flash Greay-Painted Pockets Wheels

- Moonroof with Universal Garage Door Opener

- Driver Assist Package

- Voice-Activated Navigation

- Active Park Assist with Forward Sensing System

- Adaptive Cruise Control

 

Ordered: 11/19/12 | VIN Assigned: 2/28/13 | Build Date: 3/21/13 | ETA: 4/6/13 | Delivery Date: April 5th, 2013 !!!

 

196622.png








Lose this advertisement by becoming a member. Click here to create a free account.


#2 OFFLINE   jeff_h

jeff_h

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,774 posts
  • Region:U.S. Southern Atlantic
  • Location:Virginia
  • Current Vehicle:Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 20 April 2013 - 08:51 AM

I can corroborate the above fix for my car anyway, as neod192 provided it to me via PM after my sync had stopped talking or listening to me once and forced me to do a 'master reset' -- which resets EVERYTHING to factory defaults and thus wipes out phone pairing and saved navigation points, etc.  See the thread on BOF about "sync stopped talking".

 

So when it happened again a month or so later, I made another post in that BOF thread and neod192 provided me the info, I tried the first time and got an error 'application failed to run' -- along with the zip file for the reboot app there is a readme.txt file which tells you to extract the zip directly to the flash drive rather than extract to PC and copy to flash drive.  If you don't extract directly to flash drive you will get the error message and that's why the above post has the caveat to make sure you do so.

 

So after extracting directly to flash drive, the app did exactly what it said, rebooted sync so the lady started talking and listening again, but had no effect on the phone pairing or the locations that I had saved in navigation.


  • GrySql and neod192 like this

2013 Fusion Titanium Energi Deep Impact Blue

 

204627.png

 


#3 OFFLINE   mokee

mokee

    Fusion Hybrid Member

  • Fusion Hybrid Member
  • 160 posts
  • Region:U.S. Great Lakes
  • Location:Chicago Area
  • Current Vehicle:2013 Fusion SE Hybrid & 2010 F-150 SCREW 2X4

Posted 20 April 2013 - 10:33 AM

Any way to pin this or make a "sticky"?



#4 OFFLINE   dagactor

dagactor

    New Member

  • Fusion Hybrid Member
  • 5 posts
  • Region:U.S. Pacific Coast
  • Location:Los Angeles, CA
  • Current Vehicle:2013 Ford Fusion Hybrid

Posted 01 May 2013 - 02:48 PM

I can corroborate the above fix for my car anyway, as neod192 provided it to me via PM after my sync had stopped talking or listening to me once and forced me to do a 'master reset' -- which resets EVERYTHING to factory defaults and thus wipes out phone pairing and saved navigation points, etc.  See the thread on BOF about "sync stopped talking".

 

So when it happened again a month or so later, I made another post in that BOF thread and neod192 provided me the info, I tried the first time and got an error 'application failed to run' -- along with the zip file for the reboot app there is a readme.txt file which tells you to extract the zip directly to the flash drive rather than extract to PC and copy to flash drive.  If you don't extract directly to flash drive you will get the error message and that's why the above post has the caveat to make sure you do so.

 

So after extracting directly to flash drive, the app did exactly what it said, rebooted sync so the lady started talking and listening again, but had no effect on the phone pairing or the locations that I had saved in navigation.

 

I will try again when I'm home from work with a different USB. So once you extract, the USB drive just has that "delayed reboot" folder? Thank you everyone for your responses!



#5 OFFLINE   jeff_h

jeff_h

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,774 posts
  • Region:U.S. Southern Atlantic
  • Location:Virginia
  • Current Vehicle:Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 01 May 2013 - 04:01 PM

 

I will try again when I'm home from work with a different USB. So once you extract, the USB drive just has that "delayed reboot" folder? Thank you everyone for your responses!

 

Looking at the files that were extracted onto the flash drive - extract directly onto flash drive rather than extract to a folder on PC and copy over to flash drive

1) Readme (text file) 

2) DelayedReboot (zip file)

3) autoinstall (LST file)


2013 Fusion Titanium Energi Deep Impact Blue

 

204627.png

 


#6 OFFLINE   dagactor

dagactor

    New Member

  • Fusion Hybrid Member
  • 5 posts
  • Region:U.S. Pacific Coast
  • Location:Los Angeles, CA
  • Current Vehicle:2013 Ford Fusion Hybrid

Posted 01 May 2013 - 05:35 PM

Yup, not connecting properly. Same thing as when I push the settings button, the screen flickers and then doesn't change. I'm gonna take the car in tomorrow morning. So glad I have to do this less than a week after purchase.



#7 OFFLINE   jeff_h

jeff_h

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,774 posts
  • Region:U.S. Southern Atlantic
  • Location:Virginia
  • Current Vehicle:Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 01 May 2013 - 08:22 PM

Yeah I'm not thrilled with this version of Sync... my 2010 had Sync v3.0 and then 3.1 (I think), probably seem like ancient versions now but they worked perfectly every day I had the car.


2013 Fusion Titanium Energi Deep Impact Blue

 

204627.png

 


#8 OFFLINE   fusionTX

fusionTX

    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 621 posts
  • Region:Decline
  • Location:Houston, TX
  • Current Vehicle:2013 Ford Fusion Hybrid Titanium

Posted 04 May 2013 - 12:04 PM

The flash drive worked for me too. I've lost phone connectivity twice. The first time it seemed to come back on its own. The next time,I used the download and it worked great.the instructions are a it confusing. It took me a couple of tries to see the reboot.
2013 Ford Fusion Hybrid Titanium[list]
[*]Sterling Gray, Navigation, Driver Assist, Adaptive Cruise Control
[*]Navigation, Driver Assist, Park Assist, Moonroof, Trunk Cargo Net

#9 OFFLINE   acdii

acdii

    Fusion Hybrid Legal Resident

  • Fusion Hybrid Member
  • 8,174 posts
  • Region:U.S. Great Lakes
  • Location:Harvard
  • Current Vehicle:2013 HyTi, 2013 Flex EbTi
  • My Hybrid's Year:2013

Posted 04 May 2013 - 09:07 PM

So far no issues with 3.5.1 MFT in the Flex, and its identical to the Fusion except the hybrid screen.


Drive Smarter, Not Faster

Posted Image
https://www.facebook.../12595DesertRat

#10 OFFLINE   neod192

neod192

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,105 posts
  • Region:U.S. Northeast
  • Location:United States
  • Current Vehicle:'13 Fusion Hybrid Titanium

Posted 05 May 2013 - 10:00 AM

For some reason, every once in a while SYNC will not act as a bluetooth speaker for the phone (both mine and my wife's). It would make the call, but no sounds gets passed through. I tried the reset method above yesterday and it worked. I still have to check if it fixed the problem :)

 

Anyone else has similar issues with theirs?


2013 Fusion Hybrid Titanium << -- click for the picture gallery

 

- Deep Impact Blue

- 18" Polished Face with Flash Greay-Painted Pockets Wheels

- Moonroof with Universal Garage Door Opener

- Driver Assist Package

- Voice-Activated Navigation

- Active Park Assist with Forward Sensing System

- Adaptive Cruise Control

 

Ordered: 11/19/12 | VIN Assigned: 2/28/13 | Build Date: 3/21/13 | ETA: 4/6/13 | Delivery Date: April 5th, 2013 !!!

 

196622.png


#11 OFFLINE   corncobs

corncobs

    Fusion Hybrid Fanatic

  • Fusion Hybrid Member
  • 2,836 posts
  • Region:U.S. Great Lakes
  • Location:Chicago NW Burbs
  • Current Vehicle:2013 FFH
  • My Hybrid's Year:2013

Posted 05 May 2013 - 01:47 PM

Could that be a setting in you phone how the call gets patched?

On my iPhone I see 3 choises sync/iPhone/speaker it happened a few times that I made a phone call thru the phone and sync didn't pick it up only after I selected it on the screen.
2013 Ford Fusion Hybrid SE - Lady in Red
Ruby Red / 505A, Tech Pkg, Rear Sensing System, 18" Luxury Wheels
 
215477.png

#12 OFFLINE   neod192

neod192

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,105 posts
  • Region:U.S. Northeast
  • Location:United States
  • Current Vehicle:'13 Fusion Hybrid Titanium

Posted 05 May 2013 - 03:52 PM

Could that be a setting in you phone how the call gets patched?

On my iPhone I see 3 choises sync/iPhone/speaker it happened a few times that I made a phone call thru the phone and sync didn't pick it up only after I selected it on the screen.

nope, the iPhone was set to Sync and they both started working after the SYNC reset. Definitely a SYNC issue.

2013 Fusion Hybrid Titanium << -- click for the picture gallery

 

- Deep Impact Blue

- 18" Polished Face with Flash Greay-Painted Pockets Wheels

- Moonroof with Universal Garage Door Opener

- Driver Assist Package

- Voice-Activated Navigation

- Active Park Assist with Forward Sensing System

- Adaptive Cruise Control

 

Ordered: 11/19/12 | VIN Assigned: 2/28/13 | Build Date: 3/21/13 | ETA: 4/6/13 | Delivery Date: April 5th, 2013 !!!

 

196622.png


#13 OFFLINE   fusionTX

fusionTX

    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 621 posts
  • Region:Decline
  • Location:Houston, TX
  • Current Vehicle:2013 Ford Fusion Hybrid Titanium

Posted 18 May 2013 - 05:23 PM

Had to resort to this yet again. This is the third time sync loses its ability to connect to my phone in 5 1/2 weeks of ownership.
2013 Ford Fusion Hybrid Titanium[list]
[*]Sterling Gray, Navigation, Driver Assist, Adaptive Cruise Control
[*]Navigation, Driver Assist, Park Assist, Moonroof, Trunk Cargo Net

#14 OFFLINE   jeff_h

jeff_h

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,774 posts
  • Region:U.S. Southern Atlantic
  • Location:Virginia
  • Current Vehicle:Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 18 May 2013 - 05:50 PM

Had to resort to this yet again. This is the third time sync loses its ability to connect to my phone in 5 1/2 weeks of ownership.

 

Mine has lost its voice twice, tried to think of the conditions that were present right before it happened.  Pretty sure I was using navigation each time, and think I was also using iPod through USB at the time too... though did that today and no problems.  I wish I could go back to the sync in my 2010, was much more stable if you ask me.


2013 Fusion Titanium Energi Deep Impact Blue

 

204627.png

 


#15 OFFLINE   fusionTX

fusionTX

    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 621 posts
  • Region:Decline
  • Location:Houston, TX
  • Current Vehicle:2013 Ford Fusion Hybrid Titanium

Posted 18 May 2013 - 07:21 PM

Mine has lost its voice twice, tried to think of the conditions that were present right before it happened.  Pretty sure I was using navigation each time, and think I was also using iPod through USB at the time too... though did that today and no problems.  I wish I could go back to the sync in my 2010, was much more stable if you ask me.


I was using navigation on my android phone one of the times. When I got back in the car after my phone guided me to where I was going, it failed to connect to my phone or my partner's.

This morning I was entering an address in the car's navigation, while the car said "connecting". It never did connect. Maybe we need to wait until phone connects before trying to use the navigation.
2013 Ford Fusion Hybrid Titanium[list]
[*]Sterling Gray, Navigation, Driver Assist, Adaptive Cruise Control
[*]Navigation, Driver Assist, Park Assist, Moonroof, Trunk Cargo Net

#16 OFFLINE   jeff_h

jeff_h

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,774 posts
  • Region:U.S. Southern Atlantic
  • Location:Virginia
  • Current Vehicle:Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 08 June 2013 - 08:25 AM

I wish I didn't have to bump this topic, but she stopped talking and listening to me yet again, this was the third time.

 

It happened yesterday, where I had switched from listening to Sirius to iPod on USB, and before I shut if off I had switched back to Sirius for the last 20 minutes of the trip (iPod still plugged in) and shut off the car when I got home.  Went back out a couple hours later, drove away from the house while still on Sirius, hit the button on steering wheel to use the voice command, the "listening" icon showed on the bottom left corner of the MFT screen but there was no audible chime and "please say a command"... and no recognitiion of anything that I said. I had not used the navigation function in several days, so that was not a factor this time - if it was even a factor last time, who knows.

 

So this morning I ran the delayed reboot app again (I keep the flash drive and instruction page in the center console, good thing I guess), it worked fine again but I have no idea why it acted up yet again.

 

So once again I think back to how my old Sync version 3.1 (I think that is what it was) in my 2010 FFH was flawless, but I should be happy since I am enjoying this 'new and improved' 3.5.1 version with MFT.


Edited by jeff_h, 08 June 2013 - 08:29 AM.

2013 Fusion Titanium Energi Deep Impact Blue

 

204627.png

 


#17 OFFLINE   acdii

acdii

    Fusion Hybrid Legal Resident

  • Fusion Hybrid Member
  • 8,174 posts
  • Region:U.S. Great Lakes
  • Location:Harvard
  • Current Vehicle:2013 HyTi, 2013 Flex EbTi
  • My Hybrid's Year:2013

Posted 08 June 2013 - 10:21 PM

Hey guys. Pinned this one since its a good piece of information, used it myself in fact.

 

Note, you do need to move the files to a different folder if you use the same USB drive for you r music, or it will load it every time you start the car, at least mine did.


  • fusionTX, neod192 and Jeff D Taylor like this
Drive Smarter, Not Faster

Posted Image
https://www.facebook.../12595DesertRat

#18 OFFLINE   hybridbear

hybridbear

    Fusion Hybrid Fanatic

  • Moderator
  • PipPipPipPipPip
  • 4,915 posts
  • Region:U.S. Northern Plains
  • Location:Minneapolis, MN
  • Current Vehicle:2013 Focus Electric, 2013 Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 21 June 2013 - 01:55 PM

Does this work with MyFord too? We didn't add MFT because of all the bugs, but we still have frequent issues with the phone call audio not coming through and the car telling us "Index Full" and not allowing voice commands for the iPod. If it doesn't say "Index Full" it usually tells us that voice commands are not available because it is still "Indexing" our iPod.


Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

Previous Vehicles

2013 Ford Fusion Hybrid SE x2

252543.png167422.png


#19 OFFLINE   neod192

neod192

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,105 posts
  • Region:U.S. Northeast
  • Location:United States
  • Current Vehicle:'13 Fusion Hybrid Titanium

Posted 24 June 2013 - 03:43 PM

Don't know, but i asked Rebecca. I'll update this post when I hear back.

2013 Fusion Hybrid Titanium << -- click for the picture gallery

 

- Deep Impact Blue

- 18" Polished Face with Flash Greay-Painted Pockets Wheels

- Moonroof with Universal Garage Door Opener

- Driver Assist Package

- Voice-Activated Navigation

- Active Park Assist with Forward Sensing System

- Adaptive Cruise Control

 

Ordered: 11/19/12 | VIN Assigned: 2/28/13 | Build Date: 3/21/13 | ETA: 4/6/13 | Delivery Date: April 5th, 2013 !!!

 

196622.png


#20 OFFLINE   neod192

neod192

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,105 posts
  • Region:U.S. Northeast
  • Location:United States
  • Current Vehicle:'13 Fusion Hybrid Titanium

Posted 25 June 2013 - 09:25 AM

Does this work with MyFord too? We didn't add MFT because of all the bugs, but we still have frequent issues with the phone call audio not coming through and the car telling us "Index Full" and not allowing voice commands for the iPod. If it doesn't say "Index Full" it usually tells us that voice commands are not available because it is still "Indexing" our iPod.

Sorry, this only works with MyFord Touch. They don't have a similar program for MyFord.

 

You might want to send a message to Rebecca At Ford on FB and see if she has a solution to your indexing problem - I think I heard about it before.


  • Jeff D Taylor and TonyHzNV like this

2013 Fusion Hybrid Titanium << -- click for the picture gallery

 

- Deep Impact Blue

- 18" Polished Face with Flash Greay-Painted Pockets Wheels

- Moonroof with Universal Garage Door Opener

- Driver Assist Package

- Voice-Activated Navigation

- Active Park Assist with Forward Sensing System

- Adaptive Cruise Control

 

Ordered: 11/19/12 | VIN Assigned: 2/28/13 | Build Date: 3/21/13 | ETA: 4/6/13 | Delivery Date: April 5th, 2013 !!!

 

196622.png






Also tagged with one or more of these keywords: MyFord Touch, MFT, Reset

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Privacy Policy Terms of Service ·