2013 Fusion Delays

[jeff_h]

The twin to my FFH that I had ordered from my local dealer sold within 24 hours, so I no longer have any guilt about getting mine from somewhere else.

 

I think that's also what Elle said, that hers was sold before it arrived, or maybe as soon as it arrive and the PDI was done, off it went.

[coach81]

The twin to my FFH that I had ordered from my local dealer sold within 24 hours, so I no longer have any guilt about getting mine from somewhere else.

 

So wait... You lost the twin???

 

You still have the original on order, right?

[B25Nut]

On Nov 8, I picked up the twin to the one I ordered in Sept from a dealer 210 miles away after my local dealer said mine wouldn't be on their lot until mid-Dec. I felt guilty about backing out on the one I ordered, but the dealer understood. I was very confident the local dealer wouldn't have it on their lot for long, and that's the way it worked out.

[mrobinso8]

I ordered my Fusion Hybrid 5 Nov. Had a VIN on 26 Nov. Built 3 Dec. Picked up yesterday, 19 Dec. Quite quick since dealer said could take from 8 to 12 weeks.

[jeff_h]

I ordered my Fusion Hybrid 5 Nov. Had a VIN on 26 Nov. Built 3 Dec. Picked up yesterday, 19 Dec. Quite quick since dealer said could take from 8 to 12 weeks.

 

It feels like Space Mountain and you just cut in line, I guess you got lucky as my original order was placed on Oct 10th and has been produced last week but still not shipped. And there are several on here that have waited a lot longer that that.

 

What color & options did you order?

[coach81]

I ordered my Fusion Hybrid 5 Nov. Had a VIN on 26 Nov. Built 3 Dec. Picked up yesterday, 19 Dec. Quite quick since dealer said could take from 8 to 12 weeks.

It feels like Space Mountain and you just cut in line, I guess you got lucky as my original order was placed on Oct 10th and has been produced last week but still not shipped. And there are several on here that have waited a lot longer that that.

 

What color & options did you order?

 

Mr Robinson... :waiting:

 

When did you get your "fastpass"????

[mcalli27]

I ordered my Fusion back in July/August and I too have a VIN for my completed car (13' Ford Fusion Hybrid). The delivery date was originally Nov 28th and I too am having problems with getting the car. I've been told a few different stories as to why. My car was ordered through the overseas military new car sales, they just keep telling me that the car is "awaiting inspection" at the factory and Ford has not released it yet. Last I knew the car was either leaving Mexico or was sitting at Flat Rock, Michigan "awaiting inspection". Almost two months later.... still nothing...

(I ordered my Fusion on August 26 - I was told the build date was Oct 23. I have the VIn Number and even a copy of the window sticker. Every week I"m told to come back for an update, and every week I was told to try next week. I wish Ford was a little more vocal and open about these delays. Not that I'm an impatient person, but I've been renting a car since August, and this inability to give any time of reasonable updates is not only unfair, but expensive. The even more frustrating part is that the dealership down the street from my office has these cars - in stock - just about the same as the one I special ordered.

What's keeping me from walking down the street and driving home a new car today!?!?)
----------------------

I placed my order in September with my local dealer and was told last week they wouldn't have it until the middle of December. The same day a dealer 210 miles away said I could pick up a Hybrid with the exact same options. My local dealer understood completely when I called them back to cancel (which was hard for me to do). If you can get the car you want, do it now!

----------------------------
"There are 20,000 vehicles involved with various problems most of them are bumper parts and door hinges. Rather than release them and do recalls, Ford has shipped 10,000 of them to Dearborn and keeping 10,000 in Hermosillo to take care of the problems. Our rep said they are releasing them at a rate of 1,000 per week. The update on Saturday shows that yours is still in Hermosillo. That is the extent of our knowledge about the situation. I wish we knew more but we don’t."

Yesterday, I noticed two areas where the build quality wasn't 100%: the top left corner of my driver's door is recessed about 1/8" from where it should be and the bottom part of the left front bumper doesn't match up exactly with the upper part at the wheel well. It sticks out about 1/8". Both are things you really have to look at to notice and they may be the issues the above e-mail is addressing. I'm going to live with them without complaint.

[Fynack]

My original Fusion Hybrid left Mexico twice to then be sent back. Its still there as far as i know, lucky the dealership was able to snag one from another dealership. Love the car but the MPGs not so much. Its too distracting and annoying to driving like this and not meet epa estimates.

[acdii]

What have the temps been for you?

[Barsoom]

Hi. New here. Signed up last week.

 

Ordered mine in late August. It was put on parts hold until October (remote start option). Got a VIN in October for a build in early November and shipment to dealer in late November. Built on schedule but was told that Hurricane Sandy caused a railcar shortage as Ford diverted rail cars to replace those damaged in the storm. Car was then sent off-site for QA and returned, and then sat through Christmas. Was told last week that it was sent to body shop (they thought for the install of the remote start) and returned. Now I'm told that it's waiting for a rail car.

 

We'll see.

[camelot]

August! The QA thing would scare me. Id look it over reeeeal good when I got it. Or tell the dealer to re-order. Alot of us ordered later than you and and are getting ours now. Anyone know if the remote start is still dealer installed?

[wmpwi]

When I ordered my about a month ago, it was an option on the build-it-your-self web site. Now, the option is no longer there. I guess if you want it, the dealer's going to have to be the one to do it or some third party.

 

 

August! The QA thing would scare me. Id look it over reeeeal good when I got it. Or tell the dealer to re-order. Alot of us ordered later than you and and are getting ours now. Anyone know if the remote start is still dealer installed?

[coach81]

Good luck, Barsoom... hope you get your baby soon!

[Barsoom]

Thanks for the well-wishes.

 

Another nine days, and no change in status. It's still awaiting shipment.

 

If anyone's interested in more of the story, here's a link to a reply of mine to the Order Priority topic in the Lounge.

 

http://fordfusionhybridforum.com/topic/5839-order-priority/?p=41076

Edited January 20, 2013 by Barsoom

[aellis]

Hi,

I ordered my Fusion Hybrid December 19. Was told a few weeks ago it would be in the week of Feb 18. Still waiting.

Has anyone had luck getting a loaner from their dealer while waiting for late delivery?

[Nick P]

I have a theory based on reading many of the posts on this forum and the blueoval forum. I noticed many of the people getting poor mileage realtive to the EPA rating were the very early buyers. The others, who are reporting much better mileage are all more recently built cars. Maost of them built after December. I believe they made a change to something (no idea what it could be) to fix the problem. Now they may be trying to retrofit all the earlier produced cars before shipping them. It seems like eevryone in this holding pattern ordered their car last year. May be way off base but the data sure seems to suggest something like this.

[acdii]

I have a theory based on reading many of the posts on this forum and the blueoval forum. I noticed many of the people getting poor mileage realtive to the EPA rating were the very early buyers. The others, who are reporting much better mileage are all more recently built cars. Maost of them built after December. I believe they made a change to something (no idea what it could be) to fix the problem. Now they may be trying to retrofit all the earlier produced cars before shipping them. It seems like eevryone in this holding pattern ordered their car last year. May be way off base but the data sure seems to suggest something like this.

Git out of me ead! I was thinking the same damned thing!

 

What I should do is order me a HyTi, and be done with it.

[BBOOZE]

Ordered a Fusion Hybrid on 12/31 (actual order was put in after New Year's). The car has been built - in fact it is shown as being built on February 3 but I've been told by the dealer that it has not yet shipped (confirmed with Ford itself) and that there is a "hold" of some sort on the car and that I'm not the only one affected. Not sure what that means and no one is giving me any color on a) what the issue is, and b) when exactly it will be shipped.

 

Now when I bought the car I was told it would take 8 weeks to have it delivered but Ford said that technically they always say 8-12 weeks. So I guess technically that means the end of March but I'm surprised the car was completed a month ago and just has been sitting in Mexico waiting to be shipped?

 

Others seem to have a similar issue but just trying to gauge how pervasive these delays are. Maybe I'm overreacting.

 

Thanks!

[ConFusioned]

BBOOZEYesterday, 09:29 PM

 

Ordered a Fusion Hybrid on 12/31 (actual order was put in after New Year's). The car has been built - in fact it is shown as being built on February 3 but I've been told by the dealer that it has not yet shipped (confirmed with Ford itself) and that there is a "hold" of some sort on the car and that I'm not the only one affected. Not sure what that means and no one is giving me any color on a) what the issue is, and b) when exactly it will be shipped. Now when I bought the car I was told it would take 8 weeks to have it delivered but Ford said that technically they always say 8-12 weeks. So I guess technically that means the end of March but I'm surprised the car was completed a month ago and just has been sitting in Mexico waiting to be shipped? Others seem to have a similar issue but just trying to gauge how pervasive these delays are. Maybe I'm overreacting. Thanks!

 

!!!! Our car must be sisters. I ordered my Fusion on 12/31 too and when I inquired with my dealer, he emailed me the status report on my car and my car keeps bouncing back several times from "Released to body company" to "Returned from body company" and then "Released to body company". With about 3 days at each location. Don't know if that is standard or is it that my car is getting inspected and failing quality control and having to return to the body shop to get fixed? It happened 3 times going back and forth. I'm just hoping its standard practice. That document shows the ETA time and that is blank. Document shows my car at Ford Hermosillo Assembly, SO. My car was not produced until beginning of February which means nothing happened for a month and I was told there was a shutdown. My car is still in Mexico. Good luck to you.

[BBOOZE]

 

!!!! Our car must be sisters. I ordered my Fusion on 12/31 too and when I inquired with my dealer, he emailed me the status report on my car and my car keeps bouncing back several times from "Released to body company" to "Returned from body company" and then "Released to body company". With about 3 days at each location. Don't know if that is standard or is it that my car is getting inspected and failing quality control and having to return to the body shop to get fixed? It happened 3 times going back and forth. I'm just hoping its standard practice. That document shows the ETA time and that is blank. Document shows my car at Ford Hermosillo Assembly, SO. My car was not produced until beginning of February which means nothing happened for a month and I was told there was a shutdown. My car is still in Mexico. Good luck to you.

 

 

Well don't take this the wrong way but I'm glad I'm not alone! Dealer told me there others were affected but didn't give me any of the details you apparently got. I spoke to Ford yesterday and they told me that technically, they always say 8-12 weeks for delivery. My dealer told me 8 weeks which was the end of February but if it's even out to 12 weeks then have another couple of weeks to wait.

[acdii]

Good things come to those who wait, those who rush into it........No Comment.

[Fynack]

Good things come to those who wait, those who rush into it........No Comment.

Like acdii said, your probably better off waiting if you intended to complete your purchase. I ordered mine back in Sept 2012 and was shipped in Oct only to return back to the factory 3 times due to "Quality Inspections" with an ETA of UNKNOWN. The salesman and the manager both stated they had never seen this before. As far as i know its still there. Instead in Nov the dealers found me a car from another local dealership which is a major gas guzzler compared to the people who waited and bought this year.

Edited March 8, 2013 by Fynack

[B25Nut]

Have the cars being reported as delayed been ordered with the Luxury Interior? If so, the shortage of Leather Gear Shifts may be the issue.

[ConFusioned]

 

Have the cars being reported as delayed been ordered with the Luxury Interior? If so, the shortage of Leather Gear Shifts may be the issue.</p></blockquote>

 

 

My car has the lux pkg and I've been waiting 10 weeks.

Edited March 9, 2013 by ConFusioned

[BBOOZE]

Me too on the luxury package....