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Awful noise coming from the engine


Best Answer Lance Stewart 59 , 21 June 2017 - 03:02 PM

Markd85/Others,

These is the same noise my 2013 Fusion Hybrid is making.  It doesn't vary when to shift but it whirs with engine speed.  Started as a low volume noise and has gotten a lot louder.  I learned from a car shop this one doesn't have a serpentine belt or idler pulley.  The dealership write up technician guessed it might be the pulley.  Nope.

 

Have you found what the problem was?  I get a large discount from this one shop cause may wife works in the office.  So trying to avoid dealership - $117 to diagnose at dealership.  I do have a add on warranty but with a hundred deductible - any clues would be great.

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33 replies to this topic

#21 OFFLINE   Texasota

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Posted 25 June 2017 - 05:36 PM

It can't leak internally and the fluid is used only to lubricate gears. It never needs changing and there is no torque converter.

 

The owner's manual (Scheduled Maintenance section) for my 2015 FFH states that the transmission fluid (not coolant) should be changed every 150,000 miles. The same is true for the FFE. Granted that is a long service interval but it clearly calls for changing the transmission fluid.


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#22 OFFLINE   lolder

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Posted 25 June 2017 - 07:31 PM

My 2010 manual doesn't mention it.



#23 OFFLINE   ptjones

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Posted 26 June 2017 - 10:06 AM

Don't confuse the transmission coolant with the transmission lubricant. There's the motor/electronics coolant ( MEC ) system and there's the transmission lubricant cooling system. In the plug-ins, there's an electric pump for the lubricant cooling system in addition to the ICE driven one. The hybrids don't have that and when they upped the max EV speed of the hybrids from 60 to 86 with software updates, it was surmised that there was lubricant overheat that contributed to the rash of failures. Nobody but Ford knows for sure. If there was a bearing manufacturing problem from a vendor, the vehicles affected should be known and may be in the thousands. We are continuing to see on this forum too many failures of these first Ford built transmissions as they age. Since they don't fail catastrophically and cause a safety issue no recall has been issued and Ford is just waiting out the 8/100,000 hybrid warranty. Sad ! !

I was a big advocate for these Ford hybrids since I got mine in July 09 but Ford's response to these 2013 transmission failures is ( put in your own word ).

I didn't use the word "coolant" for the the trans fluid cooling system and the Three Hybrid/Energi Forums I watch are seeing very few Trans failures now. :) BTW I love my CMAX Hybrid with 158k mi. on it . :) If it ever wares out, I would buy another one. :)  

 

Paul


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Current Record:  12/30/2014  902.2 mi.  63.8 mpg  14.13  gal. (Actual GPS:  922 mi.  68 mpg  13.5 gal.


#24 OFFLINE   lolder

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Posted 26 June 2017 - 12:28 PM

Did the C Max have early transmission failures also? If so, that points to a bearing problem instead of a cooling problem.



#25 OFFLINE   ptjones

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Posted 26 June 2017 - 01:52 PM

Here is a list of CMAX Hybrid/Energi and FFH failures of which 10 failed with 44k mi. or lest, almost half and the common theme was high % HWY miles. ;( http://fordcmaxhybri...at-have-failed/  No new ones posted in a year, but it sounds like a new one here and on CMAX Energi Forum.  There has been around 200K CMAX and FFH built in the last 4.5 years, doesn't appear to be a serious problem and they were covered by Hybrid warranty. :)  

 

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#26 OFFLINE   Texasota

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Posted 26 June 2017 - 04:15 PM

Don't confuse the transmission coolant with the transmission lubricant. There's the motor/electronics coolant ( MEC ) system and there's the transmission lubricant cooling system. In the plug-ins, there's an electric pump for the lubricant cooling system in addition to the ICE driven one. The hybrids don't have that and when they upped the max EV speed of the hybrids from 60 to 86 with software updates, it was surmised that there was lubricant overheat that contributed to the rash of failures. Nobody but Ford knows for sure. If there was a bearing manufacturing problem from a vendor, the vehicles affected should be known and may be in the thousands. We are continuing to see on this forum too many failures of these first Ford built transmissions as they age. Since they don't fail catastrophically and cause a safety issue no recall has been issued and Ford is just waiting out the 8/100,000 hybrid warranty. Sad ! !

I was a big advocate for these Ford hybrids since I got mine in July 09 but Ford's response to these 2013 transmission failures is ( put in your own word ).

It could be the case that Ford does not know which transmissions are going to fail even though they know what the reason is for the ones that do fail. Only a small percentage of 2013's have failed and even fewer 2014s. A recall to replace all transmissions that "might" fail seems over the top to me. Evidence on this forum strongly suggests that Ford has honored the transmission warranty when owner's have experienced a failure. PT's transmission was replaced under warranty and it was just under the 100,000 mile threshold if I remember correctly. I disagree with your accusation that Ford is waiting out the 8/100,000 warranty. You are basing that on speculation not facts.


Edited by Texasota, 26 June 2017 - 04:19 PM.


#27 OFFLINE   Texasota

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Posted 26 June 2017 - 04:44 PM

My 2010 manual doesn't mention it.

 

I found the 2010 FFH manual online and it does mention it:

 

 

TRANSMISSION FLUID

Checking electronically-controlled Continuously Variable Transmission (eCVT)

 

The eCVT does not have an underhood transmission fluid dipstick. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. It is designed to be filled for life. However, the fluid level should be checked if the transmission is not working properly, or if you notice some sign of fluid leakage.

 

The above references the "scheduled maintenance information" which is a separate manual (also available online) and it states:

 

 

150,000 miles

 

Change automatic transmission fluid and filter (filter not required on 6F35). (Except vehicles equipped with the TorqShift transmission).

 

It appears that the requirement is the same (150,000 miles) as the 2013+ FFHs. However, the wording "designed to be filled for life" does introduce some ambiguity.


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#28 OFFLINE   Flyboy

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Posted 30 October 2017 - 07:58 PM

I know this thread is a few months old but I thought I would post on here since it was this forum that helped me identify an almost identical whine from my 2014 Fusion Hybrid.  I have about 65k on my '14 Fusion Hybrid and for about the past 4-5 months it has had a whine that at first I thought it was the worn tires.  I replaced all 4 about 2 months ago and the whine continued and actually got worse.  It is the worst when coasting or decelerating but I can hear it when driving anywhere on the highway.  I searched google for Fusion Whine and had a hit on this forum from 2015.  

http://fordfusionhyb...717-loud-whine/

 

The bottom line is that there is a known issue with some transmissions.  TSB 14-0176 or TSB 14-0214 covers it and basically states that if the transmission exhibits the noise described in the TSB, replace it with a new unit.  I took it to the dealer last Friday and they called on Saturday and verified that was the issue.  Today, Ford approved the warranty fix which is a new transmission.  They also gave me a rental which I didn't even know was allowed.  The service advisor stated the parts alone were more than $7k and labor would bump that figure up significantly.  I am really glad I bought the extended warranty.  Not sure what I would be doing if I didn't have it.  The noise I had was very similar to the noise in the recording on this thread.

 

Hope this helps.

 

Troy



#29 OFFLINE   lolder

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Posted 30 October 2017 - 10:45 PM

The transmission is covered under the manufacturers hybrid warranty for 8/100,000. What was the date of manufacture?


Edited by lolder, 30 October 2017 - 10:46 PM.


#30 OFFLINE   Flyboy

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Posted 31 October 2017 - 12:52 AM

I believe it was Jan 2014.  I have read that here but I can't find any other reference for it.  I just assumed the extended warranty was covering it since the service advisor asked me "now for the important question, do you have an extended warranty".  I told him yes and he said it was a good thing I did.

 

Troy



#31 OFFLINE   lolder

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Posted 31 October 2017 - 09:32 PM

You don't need an extended warranty if your car is less than 8 years old and 100,000 miles. Maybe he was thinking of a non-hybrid powertrain warranty of 6/60,000. If you are within the hybrid time/mileage this shouldn't cost you a thing or incur the extended warranty and any deductible.



#32 OFFLINE   md13ffhguy

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Posted 01 November 2017 - 10:22 PM

I know this thread is a few months old but I thought I would post on here since it was this forum that helped me identify an almost identical whine from my 2014 Fusion Hybrid.  I have about 65k on my '14 Fusion Hybrid and for about the past 4-5 months it has had a whine that at first I thought it was the worn tires.  I replaced all 4 about 2 months ago and the whine continued and actually got worse.  It is the worst when coasting or decelerating but I can hear it when driving anywhere on the highway.  I searched google for Fusion Whine and had a hit on this forum from 2015.  

http://fordfusionhyb...717-loud-whine/
 
The bottom line is that there is a known issue with some transmissions.  TSB 14-0176 or TSB 14-0214 covers it and basically states that if the transmission exhibits the noise described in the TSB, replace it with a new unit.  I took it to the dealer last Friday and they called on Saturday and verified that was the issue.  Today, Ford approved the warranty fix which is a new transmission.  They also gave me a rental which I didn't even know was allowed.  The service advisor stated the parts alone were more than $7k and labor would bump that figure up significantly.  I am really glad I bought the extended warranty.  Not sure what I would be doing if I didn't have it.  The noise I had was very similar to the noise in the recording on this thread.
 
Hope this helps.
 
Troy

Very happy for you!
Meanwhile, my dealer screwed me over.
http://fordfusionhyb...ew-transmission
Beware to others who may encounter a problem such as this; not all dealers are competent enough to help you.
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#33 OFFLINE   Flyboy

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Posted 03 November 2017 - 11:41 AM

Yep, you guys were right about the original warranty covering this.  md13ffhguy, sorry about how your dealer/Ford are treating you.  Not sure how far you want to take this but a coworker just settled with Ford through an attorney for his 2013.  He had taken it in quite a few times during the warranty period and they were not willing to do anything for him.  He hired an attorney and went after them for a lemon law violation.  They basically bought the car back + a decent some for his troubles.  The fact that Ford has known about this issue for years and has done nothing about it is crazy.



#34 OFFLINE   ptjones

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Posted 03 November 2017 - 01:14 PM

I don't think you can say FORD has done nothing about it, They have replaced quite a few transmissions but not all trans are defective in fact it is probably a pretty small percentage. FFH/CMAX owners need to be aware of potential problems and listening for trans sounds and make Dealer aware there is a issue as so as possible. :) 

 

Paul


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Current Record:  12/30/2014  902.2 mi.  63.8 mpg  14.13  gal. (Actual GPS:  922 mi.  68 mpg  13.5 gal.





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