Jump to content





Welcome to Ford Fusion Hybrid Forum


Sign In  Log in with Facebook

Create Account
Welcome to Ford Fusion Hybrid Forum, like most online communities you must register to view or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Be apart of Ford Fusion Hybrid Forum by signing in or creating an account.
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members.
 
Guest Message by DevFuse

Posted Image
Register your Fusion Hybrid at the official Ford authorized registry here.


Photo
- - - - -

Unable to run Vehicle Health Report


  • Please log in to reply
6 replies to this topic

#1 OFFLINE   kash80

kash80

    New Member

  • Fusion Hybrid Member
  • 11 posts
  • Region:U.S. Southern Atlantic
  • Location:Northern VA
  • Current Vehicle:Ford Fusion Hybrid
  • My Hybrid's Year:2014

Posted 31 May 2017 - 07:56 AM

I have a 14 FFH SE with Sync MyFordTouch, and had run my health report earlier. Now, I am unable to find this option anywhere on the screen. And, I did try the option outlined in https://owner.ford.c...-with-sync.html, but with no luck. Any thoughts/inputs on how this can be fixed? Does it require a trip to the dealer?

 

Thanks,

Vinay









Lose this advertisement by becoming a member. Click here to create a free account.


#2 OFFLINE   murphy

murphy

    Fusion Hybrid Addict

  • Fusion Hybrid Member
  • 1,453 posts
  • Region:U.S. Northeast
  • Location:PA
  • Current Vehicle:2013 Fusion Energi Titanium

Posted 31 May 2017 - 09:46 AM

Press the command button on the steering wheel and then say "Vehicle Health".

 

Your cellphone must be connected to the car for it to work.



#3 OFFLINE   kash80

kash80

    New Member

  • Fusion Hybrid Member
  • 11 posts
  • Region:U.S. Southern Atlantic
  • Location:Northern VA
  • Current Vehicle:Ford Fusion Hybrid
  • My Hybrid's Year:2014

Posted 02 June 2017 - 10:32 AM

Press the command button on the steering wheel and then say "Vehicle Health".

 

Your cellphone must be connected to the car for it to work.

I did try this (same instructions in the link I had in my post), but the vehicle doesn't recognize the command.



#4 OFFLINE   Zathrus

Zathrus

    New Member

  • Fusion Hybrid Member
  • 11 posts
  • Region:Decline
  • Location:Midwest
  • Current Vehicle:C-Max
  • My Hybrid's Year:2013

Posted 02 June 2017 - 12:39 PM

Try voice command "Vehicle Health Report".



#5 OFFLINE   SteveB_TX

SteveB_TX

    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 933 posts
  • Region:U.S. Southern Plains
  • Location:North Texas
  • Current Vehicle:Our stable: 2013 Lincoln MKZ Hybrid, 2013 Ford Fusion Hybrid SE, 2013 Ford F-150 XLT Ecoboost Super Crew
  • My Hybrid's Year:2013

Posted 03 June 2017 - 09:08 AM

I had a similar issue.  For me, the fix was to un-pair the phone, delete the phone in Sync, and re-pair the two.  It worked for me anyway.  :)


White Platinum Metallic Tri-Coat

Light Dune Leather interior

All of the bells and whistles (without that silly panoramic roof).

 

 

 

 

 


#6 OFFLINE   kash80

kash80

    New Member

  • Fusion Hybrid Member
  • 11 posts
  • Region:U.S. Southern Atlantic
  • Location:Northern VA
  • Current Vehicle:Ford Fusion Hybrid
  • My Hybrid's Year:2014

Posted 23 June 2017 - 11:57 AM

Update on this issue. None of the fixes mentioned above worked. Even the dealer pushed it back saying I need to talk to Ford. Finally, a call between the service rep @ the dealer and ford engineering resulted in re-installing the TDI module, which has the VHR functionality. After couple of trips to the dealer, finally got it working again.


  • SteveB_TX and Timewellspent like this

#7 OFFLINE   jbomb

jbomb

    New Member

  • Fusion Hybrid Member
  • 5 posts
  • Region:U.S. Pacific Coast
  • Location:Portland
  • Current Vehicle:2016 Ford Fusion Hybrid Titanium
  • My Hybrid's Year:2016

Posted 26 June 2017 - 04:24 PM

Are you already signed up here with your vehicles info?  https://owner.ford.c...nc-my-ride.html ? You also have to be signed up on this site for the report to run, at least that is how it works for the SYNC version I have in my 2013 FFH. Once you are signed up, it will run the report and e mail to you and you can reference back with the link in the e mail. 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Privacy Policy Terms of Service ·