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Guest Message by DevFuse

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Register your Fusion Hybrid at the official Ford authorized registry here.


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Ignition Key Fail


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10 replies to this topic

#1 OFFLINE   vangonebuy

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Posted 28 November 2015 - 06:45 PM

Pulled out the key straight out of the ignition and it broke off in the lock.

Ignition was off.

Took some time to get the stub out.

Had to call home for the other key.

An hour later, Key arrived.

 

Never saw this posted before. Anyone else have this failure?

 

Stopped by Ford dealer.

They want the car and both keys on Wednesday.

 

Ford Service Desk didn't know if it was covered by my 3/36 warranty.

"Service Manager isn't in on Saturday."

Anyone know if a key is covered?

 

 

20151128 145036

20151128 144928
 

 









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#2 OFFLINE   GrySql

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Posted 28 November 2015 - 09:15 PM

Don't know but it seems like a safety item.  They may try to claim it's 'misuse' though. 

 

You can download the Warranty Guide from the Forum here, take a look: http://fordfusionhyb...ations/?p=93098


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#3 OFFLINE   DeeCee

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Posted 28 November 2015 - 09:42 PM

Been on this forum since the beginning (over 3 years now). This is the first time I have read of a key failure. Hope Ford stands up and doesn't try to blame the operator. A fairly minor, cost wise, problem to fix and help keep a customer satisfied.


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#4 OFFLINE   vangonebuy

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Posted 29 November 2015 - 09:09 AM

Don't know but it seems like a safety item.  They may try to claim it's 'misuse' though. 

 

You can download the Warranty Guide from the Forum here, take a look: http://fordfusionhyb...ations/?p=93098

I read thru the Warranty yesterday.  Nothing on the ignition key.   Yes or No.   So, Bumper to Bumper should cover it?


 


 

Been on this forum since the beginning (over 3 years now). This is the first time I have read of a key failure. Hope Ford stands up and doesn't try to blame the operator. A fairly minor, cost wise, problem to fix and help keep a customer satisfied.

Hope this doesn't start another Camaro key recall.

 

 

If Ford doesn't cover it.

Already found another key on ebay.

Just need to reprogram it and fit in the blade.



#5 OFFLINE   machoman1337

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Posted 29 November 2015 - 11:05 PM

My friend's Mercedes has a switchblade style key that is still working perfectly after 15 years.

 

This is unacceptable and I hope Ford replaces it free of charge. It's a safety issue that should not be ignored.


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#6 OFFLINE   corncobs

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Posted 30 November 2015 - 10:31 PM

I read thru the Warranty yesterday.  Nothing on the ignition key.   Yes or No.   So, Bumper to Bumper should cover it?

 

 
Hope this doesn't start another Camaro key recall.
 
 
If Ford doesn't cover it.
Already found another key on ebay.
Just need to reprogram it and fit in the blade.


You should be able to just replace the metal key part since the key fob should still work correct? The blank should be easily cut by a lock smith maybe I'm thinking too easy here.
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#7 OFFLINE   vangonebuy

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Posted 02 December 2015 - 06:12 PM

You should be able to just replace the metal key part since the key fob should still work correct? The blank should be easily cut by a lock smith maybe I'm thinking too easy here.

The key blade was good. It was the metal side on the key fob that was cracked and opened.  And the pin was missing.

My 1st pix shows it a bit. I thought I could swap out the blades with another fob.

 

Anyway Red went in today.

Ford replaced the entire key fob and cut a new key.

Took all day, But got a few recalls fixed too.

Very Happy with Smithtown Ford service.

 

Only flaw in service, Each time I asked if the key was a covered item.

I never got an answer.

Lawyers training, I guess.  Say nothing.


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#8 OFFLINE   B25Nut

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Posted 10 December 2015 - 08:30 PM

My key started feeling loose about three months ago.  I finally looked at it closer to to find the rotating base that the key blade fits into was cracked (see photo).  A few days later, the blade came completely out when the base broke into two parts.  The steel pin that usually holds the blade in place was still there, however.  Since I'm a fix-it kind of person, I got out my extra thick CA (cyanoacrylate, Maxi-Cure super glue) with some accelerator (Insta-Set) and put it back together.  It is still solid three weeks later, just like new.  Before bonding, I used a file to scratch the chromed surfaces.  A thinner version of the glue shouldn't be used due to the possibility of it running into the folding mechanism.  A small amount of the CA oozes out onto both sides of the blade during the repair.  This was cured with the accelerator so that it formed reinforcing fillets, which make the assembly stronger. 

Attached Files


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#9 OFFLINE   vangonebuy

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Posted 10 December 2015 - 09:11 PM

My key started feeling loose about three months ago.  I finally looked at it closer to to find the rotating base that the key blade fits into was cracked (see photo).  A few days later, the blade came completely out when the base broke into two parts.  The steel pin that usually holds the blade in place was still there, however.

Great photo !

Mine was covered. If your still in the 3/36 period or have ESP, I would try for the freebie replacement.

It was annoying to get the key blade out the ignition... far from my home tools.



#10 OFFLINE   GrySql

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Posted 10 December 2015 - 10:11 PM

My key started feeling loose about three months ago.  I finally looked at it closer to to find the rotating base that the key blade fits into was cracked (see photo).  A few days later, the blade came completely out when the base broke into two parts.  The steel pin that usually holds the blade in place was still there, however.  Since I'm a fix-it kind of person, I got out my extra thick CA (cyanoacrylate, Maxi-Cure super glue) with some accelerator (Insta-Set) and put it back together.  It is still solid three weeks later, just like new.  Before bonding, I used a file to scratch the chromed surfaces.  A thinner version of the glue shouldn't be used due to the possibility of it running into the folding mechanism.  A small amount of the CA oozes out onto both sides of the blade during the repair.  This was cured with the accelerator so that it formed reinforcing fillets, which make the assembly stronger. 

B25Nut uses the very best cyanoacrylate (CA) adhesives, BSI brand.


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#11 OFFLINE   B25Nut

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Posted 11 December 2015 - 04:35 PM

It has been over two years since I've been to my dealer, so there are several updates and recalls still undone.  None of these, in my opinion, will increase the safety or my enjoyment of the FFH, so I keep waiting until something important needs to be fixed.  Fixing the key took less than five minutes.  Getting a new one will be covered by my extended warrantee, but that would take significant time out of my day.  I also like that feeling of pride from fixing something myself. 


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