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12v battery dead after two weeks (twice)


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19 replies to this topic

#1 OFFLINE   Tgederberg

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Posted 20 July 2015 - 09:17 PM

I have a 2014 Ford Fusion Hybrid that twice I've had to have Ford Roadside Assistance come out and jump my 12v battery after being gone for just two weeks (the first time back in December) and then today.  Both times, I could not even open the door without removing the cover on the door handle.  Also, when I first picked the car up at the dealer when I first purchased it, the 12v batter was dead.

 

Is this normal, I don't think so.  When it happened back in December, the dealer checked out the battery and said everything was OK but that since it is a smaller battery they are not designed to be left for long (I don't call 2 weeks long).  









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#2 OFFLINE   machoman1337

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Posted 20 July 2015 - 09:22 PM

There could be a rogue electrical circuit fault that is causing idle power drain when the car is turned off. Ask the mechanics to run some proper tests and not simply replace the battery. 


My precious: 2013 Fusion Hybrid SE Ice Storm - Luxury Package (Dune), Navigation, Tech Package, Active Park Assist, Moonroof (ugh), 18" premium painted luxury wheels. Built in July 2012, bought CPO (former demonstrator) in May 2014. 6.3L/100 km lifetime fuel economy

 

Current temporary ride: 2003 Lexus LS430 w/navigation and parking sensors. Bought in December 2002, selling when I graduate


#3 OFFLINE   Tgederberg

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Posted 20 July 2015 - 09:35 PM

They claimed they did that back in December and did not find anything.



#4 OFFLINE   hybridbear

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Posted 20 July 2015 - 10:23 PM

It sounds like your 12V battery has been permanently damaged. Hopefully the dealer will replace it under warranty.

Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

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2013 Ford Fusion Hybrid SE x2

252543.png167422.png


#5 OFFLINE   GrySql

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Posted 20 July 2015 - 11:03 PM

They claimed they did that back in December and did not find anything.

The Ford Service Dept can do two battery checks.

The first is quick and tells the current state of the battery.  Don't accept this as a reliable test.

The second, and the one you want done, can take up to 2 hours and load tests the battery.

 

So, be prepared for a couple of hours at the Dealer and demand they do a load test using the GR1 190 V3.0 Intelligent Diagnostic Charger, or equivalent.


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#6 OFFLINE   murphy

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Posted 21 July 2015 - 05:21 AM

Your 12 volt battery has been completely dead at least three times according to your post.  It is very likely that it has been permanently damaged.  Once is enough to cause damage.


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#7 OFFLINE   VonoreTn

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Posted 21 July 2015 - 10:02 AM

 

 

Is this normal, I don't think so.  When it happened back in December, the dealer checked out the battery and said everything was OK but that since it is a smaller battery they are not designed to be left for long (I don't call 2 weeks long).  

My 12 volt battery went out a week after the dealer said it was fine.  But I had 6 years and 112,000 miles on it.  I had my Wife try to start it while I had an inexpensive digital volt meter across the battery, and the voltage dropped to 7 volts while she was hitting start with the key, so I knew the battery was inadequate.   I charged it, it started easily, and made it to the dealer, no problem.   It read 13.5 volts in engineering test mode, all the way to the dealer. I had the dealer put in a new one for ~$129 including the battery, which I think was $113.  But mine is the older NiMhd battery system, probably different from yours.


Regards from Knoxville, Tennessee area
FFH 502A package, purchased August 2009

#8 OFFLINE   Tgederberg

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Posted 21 July 2015 - 06:23 PM

My dealer replaced the 12v battery today (they said one of the cells was bad and was not holding a charge).  Interestingly, this also seemed to fix another minor problem I was having with the car.  Until now, whenever I tried running a Vehicle Health Report, I would get an error saying "Vehicle data collection fault - the report can not be submitted at this time. Please try again later".  Today, after the new battery was installed, the report ran fine.  I suspect that I had a faulty battery from the beginning.


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#9 OFFLINE   Gregavi

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Posted 17 August 2015 - 10:54 AM

 
I have a 2013 Fusion Hybrid with about 28k miles. About once a month my battery is dead so I jump it and it starts right up and is fine for several weeks and then it will happen again. I took it to the dealer and they said I could probably use a new battery. I didn't replace it and all was well for several weeks again. It happened again so I pulled it and took it to O'Reilly's auto parts to have it load tested and charged. They said it was fine and all was good for several weeks again. This morning, dead again. Is it likely the battery or maybe the alternator since it tested OK?

I'd hate to buy a new battery and discover the battery was not the culprit. Any advice is appreciated.


#10 OFFLINE   Cobra348

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Posted 17 August 2015 - 11:11 AM

 

 
I have a 2013 Fusion Hybrid with about 28k miles. About once a month my battery is dead so I jump it and it starts right up and is fine for several weeks and then it will happen again. I took it to the dealer and they said I could probably use a new battery. I didn't replace it and all was well for several weeks again. It happened again so I pulled it and took it to O'Reilly's auto parts to have it load tested and charged. They said it was fine and all was good for several weeks again. This morning, dead again. Is it likely the battery or maybe the alternator since it tested OK?

I'd hate to buy a new battery and discover the battery was not the culprit. Any advice is appreciated.

 

I wouldn't discount a charging system failure as part of the problem.  However, I've always made it a point that if I have to jump-start a car 3 or more times, then the battery needs to be replaced due to possible damage.

 

I would get a check on the output of the charging system with the current battery in the car, then if that's okay perhaps replace the battery and see what happens.


Larry - aka Cobra

 

Big Red: 2017 FFH SE, Ruby Red, Med Light Stone leather

602A SE Luxury Package, Park Assist, Adaptive Cruise Control w/stop & go

Driver Assist Pkg (lane keeping, BLIS, auto high beams, auto wipers, heated steering wheel)

My additions:  WeatherTech lasercut floor mats, in-channel wind deflectors (dark smoked),

Steeda strut tower brace, Steeda rear sway bar, Steeda hood struts, Ford donut spare

Summer rims/tires - 17" Verde Regency rims with OEM tread

Winter rims/tires - 17" OEM rims with Goodyear UltraGrip WRT Ice

 


#11 OFFLINE   murphy

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Posted 17 August 2015 - 11:18 AM

The Fusion Hybrid does not have an alternator.  The 12 volt battery is charged by a DC-DC converter from the high voltage battery.


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#12 OFFLINE   GrySql

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Posted 17 August 2015 - 12:32 PM

 

 
I have a 2013 Fusion Hybrid with about 28k miles. About once a month my battery is dead so I jump it and it starts right up and is fine for several weeks and then it will happen again. I took it to the dealer and they said I could probably use a new battery. I didn't replace it and all was well for several weeks again. It happened again so I pulled it and took it to O'Reilly's auto parts to have it load tested and charged. They said it was fine and all was good for several weeks again. This morning, dead again. Is it likely the battery or maybe the alternator since it tested OK?

I'd hate to buy a new battery and discover the battery was not the culprit. Any advice is appreciated.

 

Your battery is under Warranty, take it to the Dealer and have them do the battery test with a big GR1 190 V3.0 Intelligent Diagnostic Charger, not the little handheld unit.

This battery test can take one hour or so.

 

Sounds like you have a battery drain somewhere and if you mention the words 'Battery Drain' there is a test for that too.


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The Time Machine....
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#13 OFFLINE   hybridbear

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Posted 17 August 2015 - 12:47 PM

I have a 2013 Fusion Hybrid with about 28k miles. About once a month my battery is dead so I jump it and it starts right up and is fine for several weeks and then it will happen again. I took it to the dealer and they said I could probably use a new battery. I didn't replace it and all was well for several weeks again. It happened again so I pulled it and took it to O'Reilly's auto parts to have it load tested and charged. They said it was fine and all was good for several weeks again. This morning, dead again. Is it likely the battery or maybe the alternator since it tested OK?


I'd hate to buy a new battery and discover the battery was not the culprit. Any advice is appreciated.

 

There have been a number of TSBs for 12V issues. Those can be found in the TSBs section of the forum. Some may apply to your car. If you go to the dealer armed with TSB numbers they can help you more quickly because they don't have to waste time searching for a solution, you brought them the solution.
 


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Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

Previous Vehicles

2013 Ford Fusion Hybrid SE x2

252543.png167422.png


#14 OFFLINE   Cobra348

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Posted 17 August 2015 - 04:16 PM

The Fusion Hybrid does not have an alternator.  The 12 volt battery is charged by a DC-DC converter from the high voltage battery.

I'll be dipped ... I stand corrected.  Did not know that at all.  <shakes head>  This car is full of surprises.  I gotta read more ...


Larry - aka Cobra

 

Big Red: 2017 FFH SE, Ruby Red, Med Light Stone leather

602A SE Luxury Package, Park Assist, Adaptive Cruise Control w/stop & go

Driver Assist Pkg (lane keeping, BLIS, auto high beams, auto wipers, heated steering wheel)

My additions:  WeatherTech lasercut floor mats, in-channel wind deflectors (dark smoked),

Steeda strut tower brace, Steeda rear sway bar, Steeda hood struts, Ford donut spare

Summer rims/tires - 17" Verde Regency rims with OEM tread

Winter rims/tires - 17" OEM rims with Goodyear UltraGrip WRT Ice

 


#15 OFFLINE   murphy

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Posted 17 August 2015 - 04:59 PM

I'll be dipped ... I stand corrected.  Did not know that at all.  <shakes head>  This car is full of surprises.  I gotta read more ...

A few more.

 

The power steering is electric.

The service brakes get their power from an electrically operated pump since there is no engine vacuum when sitting at a light.

The parking brake is electrically operated.  If the parking brake is engaged and the 12 volt battery is dead it is impossible to move the car.

The A/C compressor is powered by the high voltage battery.

There is no connection between the accelerator pedal and the engine.  It is strictly an input to the computer.  The computer sets the engine RPM to whatever it determines is the best operating point.  There is no correlation between engine RPM and highway speed.

 

Do you have a headache yet?

:)


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#16 OFFLINE   FordService

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Posted 18 August 2015 - 10:32 AM

 

 
I have a 2013 Fusion Hybrid with about 28k miles. About once a month my battery is dead so I jump it and it starts right up and is fine for several weeks and then it will happen again. I took it to the dealer and they said I could probably use a new battery. I didn't replace it and all was well for several weeks again. It happened again so I pulled it and took it to O'Reilly's auto parts to have it load tested and charged. They said it was fine and all was good for several weeks again. This morning, dead again. Is it likely the battery or maybe the alternator since it tested OK?

I'd hate to buy a new battery and discover the battery was not the culprit. Any advice is appreciated.

 

 

Hi Gregavi,

 

I recommend heading back to your dealer for a diagnostic on your battery and related systems. Once you have an appointment set up, please send me a message with your VIN, updated mileage, best daytime phone number, full name, and dealer name/location.

 

Meagan


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#17 OFFLINE   Roadwise

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Posted 23 September 2015 - 02:26 AM

Ford Customer Service has advised to disconnect the 12 volt battery in the trunk of the Fusion Hybrid when leaving the car unused for a period of time.  The manual refers to 30 day period but this could also apply to 2 weeks.  You can also try a trickle charger on the battery.  There are other tips in the manual under topic storage/storing the car.  Most of us dont think of the word storage when we leave a car for a few weeks so it is not easy to find this info in the manual.  Let us know how this works for you, please!



#18 OFFLINE   Hybrider

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Posted 25 September 2015 - 02:29 PM

Just as another datapoint, I was just on business travel for a full 3 weeks, and my wife agreed to drive my FFH for a few miles at least once a week. Needless to say, with me being gone, she had more than her share of household chores to do, so she never got around to driving my car at all.
 

After having not started my FFH for a full 3 weeks, it started right up, and has had no BSMs, nor any other wonkiness which a dying battery can cause. My FFH has also gone through 2 full summers of extreme desert heat, whereas batteries in gas cars around here usually only last up to 3 years tops due to the excessive heat, and sometimes the regular 12V batteries only last 2 years around here.

 

I attribute my good luck so far with my 12V battery to the fact that I special-ordered my car, so the battery didn't have a chance to sit on a sales lot and go dead.


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2014 Ford Fusion Hybrid SE Ingot Silver (Appearance Package)

Ordered: 01/07/2014 | VIN assigned: 01/14/2014 | Window Sticker: 02/05/2014 | Build Date: 02/12/2014 | Arrived at Dealer: 02/25/2014 | Delivered: 02/27/2014


#19 OFFLINE   oldhousedr

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Posted 04 November 2015 - 01:05 PM

Started getting the same message last week.  Yesterday car wouldn't start.  Jumped it 3 times.  Found this forum.  Just returned from my dealership and new battery was cover under warranty as the old battery tested out with a bad cell.

 

Thank you to everyone who used this forum as a sounding board and the Ford reps here.  I can't help but think what has been discussed here over the years played no small part in how my situation was handled today.  Again Thank you all


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#20 OFFLINE   FordService

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Posted 13 November 2015 - 05:58 PM

Started getting the same message last week.  Yesterday car wouldn't start.  Jumped it 3 times.  Found this forum.  Just returned from my dealership and new battery was cover under warranty as the old battery tested out with a bad cell.

 

Thank you to everyone who used this forum as a sounding board and the Ford reps here.  I can't help but think what has been discussed here over the years played no small part in how my situation was handled today.  Again Thank you all

 

Happy to hear your battery was taken care of, oldhousedr! I'm around if you need anything.

 

Meagan






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